Automated Workflow Error message - Failed to save child session. [id] has already been used

Identity Security Cloud (ISC) ISC Discussion and Questions
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Hi all,

I have requirement that necessitates API calls being made within an automated workflow. Since that is not possible with the current NERM functionalities, I have created an update workflow to call the APIs that is triggered using the run workflow action in the automated workflow. The automated workflow is currently failing to run the sub-workflow with the error message “Failed to save child session. [id] has already been used”. The id shown in the error message is the same for all non-employee profiles going through the automated workflow.

Any ideas on what could be causing this error?

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It is difficult to troubleshoot without seeing how the automated workflow is setup and how the API call to the sub-workflow is implemented.

It could be that you trigger only on a specific ID or that the trigger always happens on the first profile?

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