Hey Prashant,
The Summary is working as expected with: SailPoint Access Request #if($plan.arguments.identityName) for the user $plan.arguments.identityName #end
This populates the Identity Username (which is the employeeNumber) from the Identity.
In the description of the ticket I have:
#foreach($req in $plan.requests) #if($req.operation == ‘Create’) Provisioning Summary - $plan.arguments.firstName - $plan.arguments.lastName $newline
There is more to the description, but this is the part I’m working on initially. Everything past the above is default:
Create Account on application $req.resource #else For $req.id in application $req.resource #end #if($req.items) $newline #foreach($item in $req.items) #if ($item.name == ‘*disabled*’ && $item.value == ‘true’) Requested action from SailPoint : Disable Account #if ($request.arguments.comments), Comments : $request.arguments.comments #end $newline #elseif ($item.name == ‘*disabled*’ && $item.value == ‘false’) Requested action from SailPoint : Enable Account #if ($request.arguments.comments), Comments : $request.arguments.comments #end $newline #elseif ($item.name == ‘*locked*’ && $item.value == ‘false’) Requested action from SailPoint : Unlock Account #if ($request.arguments.comments), Comments : $request.arguments.comments #end $newline #else $!item.Operation $item.name: $item.value #if ($item.arguments.comments), Comment from SailPoint : $item.arguments.comments #end $newline #end #end #else $newline $!req.Operation Account #if ($request.arguments.comments), Comment from SailPoint : $request.arguments.comments #end $newline #end end-of-life
In the example above, I tried to reference displayName … any insight on how to populate Identity Attributes related to the recipient of the ticket (not the requester) would be greatly appreciated!