Hello,
The approver access request reminder emails get sent to the approver at 8 pm est. I am assuming this is during identity refresh. Is there a way to update this time to daytime as most people would miss this reminder emails at night.
if you want to add some delay you can try this api please
PUT /beta/access-request-config
I do already have that setup. I am looking to see if the time when the reminder emails gets sent can be adjusted. right now, most approvers get reminder emails at 8 pm est. Would like to update to morning time.
then you need to go with workflow using the following trigger
“Access Request Dynamic Approver”
Access Request Dynamic Approval | SailPoint Developer Community.
This workflow can be configured to modify the reminder email schedule as needed.
Will this send two reminders emails then? one from the access request config and second from the workflow?
ya can stop one that is access request config one as you are now using work flow:
the above document have good steps to stop using
- no_send
- Stop