Aggreg -Using File Upload Util- from Delimited File Source Is Missing Records for Identity Creation

[adebomol2024 (adebolu omololu)]

I am finding that some user records from our delimited file source of authority are being missed from daily aggregations using the file upload utility. UserA was missed from the 03/21 feed from our HR source. UserB came in on the same feed and got created in IDN. All required attributes are available for the problem user. An import using the UI of the exact file creates the identity in IDN.

Any thoughts why this would happen?

[Sachin_Rajathadri]

Hi @adebomol2024,

Welcome to developer community,
Could you please confirm if your UserA is the first identity and UserB is the second identity in your csv file?
If yes, check your source configuration and see if you have any values set on “number of lines to skip”.
For more details, check these 2 links:

Delimited Source - Number of Lines to Skip not working?

Good morning folks. I’m seeing a weird issue with a delimited file source. With how the csv file comes in - the headers actually don’t start until row 4. I’ve set the option Number of Lines to skip to 4 - but then it errors out at me saying that it wants the headers of row 1? Anyone know if this is intended behavior? I’ve added row 1 to the schema and ignores the rest of the headers in 4 even though I have them in the schema. [2023-08-21_10-34-19]

Ambiguity about "Number of Lines to Skip" field for Delimited file source

Hello Everyone, When creating a delimited file source, there is a “Number of Lines to Skip” field in “Additional Settings” under the source configuration.The default value is “1”.However, IdentityNow skips the first two lines of the delimited file import and starts reading/aggregating data from the third line of your delimited file source skipping the first account. If you insert a value as “0” (the non-default value) and save the configuration, IdentityNow will read/aggregate all the accounts…

Hope this helps!

[schattopadhy (SHANTANU CHATTOPADHYAY)]

@Sachin_Rajathadri

uld you please confirm if your UserA is the first identity and UserB is the second identity in your csv file?
If yes, check your source configuration and see if you have any values set on “number of lines to skip”.
For more details, check these 2 links:

Please check if the user identity is getting correlated to some other user .check the correlation

[Sachin_Rajathadri]

Hi,

Please mark my reply as solution if it worked for you. thanks!