After SSO Authentication Deep Link is not working

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

8.3P3,8.4P2

  • Issue: Deep links for workitem Approval fail on first click due to SSO session handling
  • Impact: Poor user experience for approvers

Here also we are using deep link of work item : https://mylocal.sailpoint.com/workitem/commonWorkItem.jsf#/commonWorkItem/0aad020a980f145f81987dc745d92f93

After SSO authentication is completed user is redirected to
“https://mylocal.sailpoint.com/identityiq/workitem/commonWorkItem.jsf” removing “[#/commonWorkItem/0aad020a980f145f81987dc745d92f93”]

After SSO authentication is completed in next click deep link appears.:

https://mylocal.sailpoint.com/identityiq/workitem/commonWorkItem.jsf#/commonWorkItem/0aad020a980f145f81987dc745d92f93

Is anyone aware of this issue? and how can we get it fixed?

2

Have you tried the redirect URL? You can try the below one in your email template.

http://mylocal.sailpoint.com/identityiq/ui/rest/redirect?rp1=/workitem/commonWorkItem.jsf&rp2=commonWorkItem/0aad020a980f145f81987dc745d92f93

1 Like
3

Hi @ankushshirbhate ,

Thank You for the information, looks like this is working.

4

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