Add recipient attributes in Access Request Reviewer Email Template

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hi,

Is it possible to include additional attributes of the recipient (i.e. the person for whom the request is submitted) in the Access Request Reviewer email template?

I came across an example in this post:
Retrieve identity attributes in Access Request Reviewer notification - SailPoint Developer Community

I tried the following:

#set($spctx = $spTools.class.forName("sailpoint.api.SailPointFactory")
    .getMethod("getFactory", null).invoke(null, null).getCurrentContext())

#set($identity = $spctx.getObjectByName(
    $spTools.class.forName("sailpoint.object.Identity"), 
    $requestedForIdentityName))

Get email value from context: ${identity.email}

But it doesn’t seem to work.

Any idea what I might be missing, or if there’s another approach to access the recipient’s attributes by usint this Out to the box email template ?

Thanks in advance!

2

Access Request Reviewer email templates use Version 1 Global Variables.

You should be able to use ${user.<identity variable>}

Example: ${user.email}

3

${user.email} is for user whom email will be sent. I need to display recipient information.

Thanks.

4

You are right. In this case, the only option you would have is $requestedForIdentityName

1 Like
5

Te alternatie that we found is to use update-public-identity-config | SailPoint Developer Community to configure a maximum 5 identity attributes that approver can see about recipient during approval.