AD test connection failed - RPC request - Filename or extension is too long

Identity Security Cloud (ISC) ISC Discussion and Questions
1

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I’m trying to set up IQService on my tenant(the test connection works if IQService is not configured).
When I perform a test connection I get this error…

Any suggestions on how to fix this?

Things I’ve tried:

  1. Uninstall & Install of IQservice.
  2. Enabled Win32 long paths
2

Hi @703hardik,

This error is already identified here Troubleshooting (sailpoint.com)

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You must Cross check the encrypted entry (different password) and verify they are not empty… Specifically your IQservice client name and password.

3

Hello @703hardik ,

Can you try creating a new AD source in your sailpoint ISC tenant.
I had also faced similar issue, creating new AD source resolved the issue.

-Mehul

4

Hey,
Thanks for your reply.
Tried the steps mentioned in the Doc but it didn’t work.
Had to make a new source, and then the Test connection issue was resolved.