Our “Access Request For Identity With Multiple Accounts Failed” email template is pointing to the entitlement ID when it should be pointing to the entitlement name. Would anyone know of a resource or the variable name I can use to fix this ? Your request for "${requestItemName}" failed because you …

Access request email template incorrectly using entitlement ID instead of name

Identity Security Cloud (ISC) ISC Discussion and Questions

suraj_gorle (Suraj Gorle) October 9, 2024, 4:02am 12

Hi @davidkirchhoff
Yes that’s what I am talking about. Also note that while changing accountID and account Name for entitlement make sure it is not affecting other entitlements in azure which is working fine.
Thank you.

6 Likes

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Access request email template incorrectly using entitlement ID instead of name

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