Access History Task Failed

Which IIQ version are you inquiring about?

8.4p1

Please share any images or screenshots, if relevant.

Attached

Share all details about your problem, including any error messages you may have received.

Team,

We upgraded to IIQ 8.4p1 and enabled Access History feature by enabling Messaging, Access History from global configuration using default settings.

When we try to run the “Dispatch Access History” task, we are receiving following error message.

An error occurred communicating with the broker. Please confirm the broker is available to receive messages.

true [Access_History_Configurations.docx|attachment](upload://vt5qhxLghsXcrvNxch3BIiSDBUn.docx) (261.5 KB)

When we try to restart the servers, we encountered below error and now system is down.

2025-02-20T10:14:22,426 ERROR main sailpoint.messagebus.impl.ActiveMQMessageServiceManager:120 - The ActiveMQ JDBCAdapter class has not been supplied and broker setup is unable to continue.
2025-02-20T10:14:22,439 ERROR main sailpoint.messagebus.impl.ActiveMQMessageServiceManager:217 - There has been an error when setting up the broker persistence.
sailpoint.tools.GeneralException: The ActiveMQ JDBCAdapter class has not been supplied and broker setup is unable to continue.
	at sailpoint.messagebus.impl.ActiveMQMessageServiceManager.startupBrokerService(ActiveMQMessageServiceManager.java:121) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
	at sailpoint.messagebus.impl.ActiveMQMessageServiceManager.start(ActiveMQMessageServiceManager.java:96) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
	at sailpoint.server.EmbeddedBrokerService.start(EmbeddedBrokerService.java:53) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
	at sailpoint.server.Servicer.startStartupService(Servicer.java:384) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
	at sailpoint.server.Servicer.configureStartup(Servicer.java:367) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
	at sailpoint.server.Environment.start(Environment.java:455) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
	at sailpoint.server.SystemStarter.springInit(SystemStarter.java:59) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
	at java.lang.reflect.Method.invoke(Method.java:569) ~[?:?]
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.invokeCustomInitMethod(AbstractAutowireCapableBeanFactory.java:1925) ~[spring-beans-5.2.24.RELEASE.jar:5.2.24.RELEASE]
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.invokeInitMethods(AbstractAutowireCapableBeanFactory.java:1867) ~[spring-beans-5.2.24.RELEASE.jar:5.2.24.RELEASE]
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1795) ~[spring-beans-5.2.24.RELEASE.jar:5.2.24.RELEASE]
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:594) ~[spring-beans-5.2.24.RELEASE.jar:5.2.24.RELEASE]
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:516) ~[spring-beans-5.2.24.RELEASE.jar:5.2.24.RELEASE]
	at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:324) ~[spring-beans-5.2.24.RELEASE.jar:5.2.24.RELEASE]
	at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234) [spring-beans-5.2.24.RELEASE.jar:5.2.24.RELEASE]
	at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:322) [spring-beans-5.2.24.RELEASE.jar:5.2.24.RELEASE]
	at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:202) [spring-beans-5.2.24.RELEASE.jar:5.2.24.RELEASE]
	at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:311) [spring-beans-5.2.24.RELEASE.jar:5.2.24.RELEASE]
	at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:202) [spring-beans-5.2.24.RELEASE.jar:5.2.24.RELEASE]
	at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:897) [spring-beans-5.2.24.RELEASE.jar:5.2.24.RELEASE]
	at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:879) [spring-context-5.2.24.RELEASE.jar:5.2.24.RELEASE]
	at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:551) [spring-context-5.2.24.RELEASE.jar:5.2.24.RELEASE]
	at org.springframework.context.support.ClassPathXmlApplicationContext.<init>(ClassPathXmlApplicationContext.java:144) [spring-context-5.2.24.RELEASE.jar:5.2.24.RELEASE]
	at org.springframework.context.support.ClassPathXmlApplicationContext.<init>(ClassPathXmlApplicationContext.java:85) [spring-context-5.2.24.RELEASE.jar:5.2.24.RELEASE]
	at sailpoint.spring.SpringStarter.start(SpringStarter.java:333) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
	at sailpoint.web.StartupContextListener.contextInitialized(StartupContextListener.java:91) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
	at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4494) [catalina.jar:9.0.75]
	at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:4946) [catalina.jar:9.0.75]
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183) [catalina.jar:9.0.75]
	at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:683) [catalina.jar:9.0.75]
	at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:658) [catalina.jar:9.0.75]
	at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:662) [catalina.jar:9.0.75]
	at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:1184) [catalina.jar:9.0.75]
	at org.apache.catalina.startup.HostConfig$DeployDirectory.run(HostConfig.java:1932) [catalina.jar:9.0.75]
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539) [?:?]
	at java.util.concurrent.FutureTask.run(FutureTask.java:264) [?:?]
	at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75) [tomcat-util.jar:9.0.75]
	at java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:123) [?:?]
	at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:1094) [catalina.jar:9.0.75]
	at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:476) [catalina.jar:9.0.75]
	at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1617) [catalina.jar:9.0.75]
	at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:318) [catalina.jar:9.0.75]
	at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:123) [catalina.jar:9.0.75]
	at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:423) [catalina.jar:9.0.75]
	at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:366) [catalina.jar:9.0.75]
	at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:898) [catalina.jar:9.0.75]
	at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:795) [catalina.jar:9.0.75]
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183) [catalina.jar:9.0.75]
	at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1332) [catalina.jar:9.0.75]
	at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1322) [catalina.jar:9.0.75]
	at java.util.concurrent.FutureTask.run(FutureTask.java:264) [?:?]
	at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75) [tomcat-util.jar:9.0.75]
	at java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:145) [?:?]
	at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:871) [catalina.jar:9.0.75]
	at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:249) [catalina.jar:9.0.75]
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183) [catalina.jar:9.0.75]
	at org.apache.catalina.core.StandardService.startInternal(StandardService.java:428) [catalina.jar:9.0.75]
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183) [catalina.jar:9.0.75]
	at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:914) [catalina.jar:9.0.75]
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183) [catalina.jar:9.0.75]
	at org.apache.catalina.startup.Catalina.start(Catalina.java:772) [catalina.jar:9.0.75]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
	at java.lang.reflect.Method.invoke(Method.java:569) ~[?:?]
	at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:347) [bootstrap.jar:9.0.75]
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:478) [bootstrap.jar:9.0.75]
2025-02-20T10:14:22,510 ERROR main sailpoint.messagebus.impl.ActiveMQMessageServiceManager:99 - An error has occurred when trying to start the activemq broker: There has been an error when setting up the broker persistence.
2025-02-20T10:14:22,519 ERROR main sailpoint.server.EmbeddedBrokerService:59 - Unable to start EmbeddedBrokerService
2025-02-20T10:14:22,535  WARN main springframework.context.support.ClassPathXmlApplicationContext:559 - Exception encountered during context initialization - cancelling refresh attempt: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'systemStarter' defined in class path resource [iiqBeans.xml]: Invocation of init method failed; nested exception is sailpoint.tools.GeneralException: Required startup service [EmbeddedBroker] failed to start.
Feb 20, 2025 10:14:22 AM org.apache.catalina.core.StandardContext listenerStart
SEVERE: Exception sending context initialized event to listener instance of class [sailpoint.web.StartupContextListener]
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'systemStarter' defined in class path resource [iiqBeans.xml]: Invocation of init method failed; nested exception is sailpoint.tools.GeneralException: Required startup service [EmbeddedBroker] failed to start.
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1799)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:594)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:516)
	at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:324)
	at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234)
	at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:322)
	at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:202)
	at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:311)
	at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:202)
	at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:897)
	at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:879)
	at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:551)
	at org.springframework.context.support.ClassPathXmlApplicationContext.<init>(ClassPathXmlApplicationContext.java:144)
	at org.springframework.context.support.ClassPathXmlApplicationContext.<init>(ClassPathXmlApplicationContext.java:85)
	at sailpoint.spring.SpringStarter.start(SpringStarter.java:333)
	at sailpoint.web.StartupContextListener.contextInitialized(StartupContextListener.java:91)
	at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4494)
	at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:4946)
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
	at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:683)
	at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:658)
	at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:662)
	at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:1184)
	at org.apache.catalina.startup.HostConfig$DeployDirectory.run(HostConfig.java:1932)
	at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539)
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
	at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:123)
	at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:1094)
	at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:476)
	at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1617)
	at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:318)
	at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:123)
	at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:423)
	at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:366)
	at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:898)
	at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:795)
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
	at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1332)
	at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1322)
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
	at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:145)
	at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:871)
	at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:249)
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
	at org.apache.catalina.core.StandardService.startInternal(StandardService.java:428)
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
	at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:914)
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
	at org.apache.catalina.startup.Catalina.start(Catalina.java:772)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:569)
	at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:347)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:478)
Caused by: sailpoint.tools.GeneralException: Required startup service [EmbeddedBroker] failed to start.
	at sailpoint.server.Servicer.startStartupService(Servicer.java:389)
	at sailpoint.server.Servicer.configureStartup(Servicer.java:367)
	at sailpoint.server.Environment.start(Environment.java:455)
	at sailpoint.server.SystemStarter.springInit(SystemStarter.java:59)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:569)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.invokeCustomInitMethod(AbstractAutowireCapableBeanFactory.java:1925)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.invokeInitMethods(AbstractAutowireCapableBeanFactory.java:1867)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1795)
	... 56 more
Caused by: sailpoint.tools.GeneralException: Unable to start EmbeddedBrokerService
	at sailpoint.server.EmbeddedBrokerService.start(EmbeddedBrokerService.java:60)
	at sailpoint.server.Servicer.startStartupService(Servicer.java:384)
	... 66 more

Any suggestions?

Ensure that the broker service is running and is properly configured to accept message

Thanks for checking Chaitanya!

Is there a way (Steps) to check/validate broker service is running properly or not?

Verify ActiveMQ JDBC Adapter Configuration:
ensure Database Connection
frst check these

When I try to Navigate to Debug menu > ActiveMQ Monitoring, its throwing below error from the server:

2025-02-20T14:58:57,022 ERROR https-jsse-nio-18443-exec-10 sailpoint.server.Servicer:993 - Unable to reconfigure Services after Configuration change
sailpoint.tools.GeneralException: Unable to make a client connection to active mq
at sailpoint.server.EmbeddedBrokerService.waitForStart(EmbeddedBrokerService.java:103) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.server.EmbeddedBrokerService.configure(EmbeddedBrokerService.java:204) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.server.EmbeddedBrokerService.configure(EmbeddedBrokerService.java:175) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.server.Servicer.reconfigure(Servicer.java:989) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.server.InternalContext.afterCommit(InternalContext.java:1527) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.server.InternalContext.afterCommit(InternalContext.java:1450) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.persistence.SailPointInterceptor.afterTransactionCompletion(SailPointInterceptor.java:786) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at org.hibernate.internal.SessionImpl.afterTransactionCompletion(SessionImpl.java:2414) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.engine.jdbc.internal.JdbcCoordinatorImpl.afterTransactionCompletion(JdbcCoordinatorImpl.java:454) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.resource.transaction.backend.jdbc.internal.JdbcResourceLocalTransactionCoordinatorImpl.afterCompletionCallback(JdbcResourceLocalTransactionCoordinatorImpl.java:203) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.resource.transaction.backend.jdbc.internal.JdbcResourceLocalTransactionCoordinatorImpl.access$400(JdbcResourceLocalTransactionCoordinatorImpl.java:40) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.resource.transaction.backend.jdbc.internal.JdbcResourceLocalTransactionCoordinatorImpl$TransactionDriverControlImpl.commit(JdbcResourceLocalTransactionCoordinatorImpl.java:283) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at org.hibernate.engine.transaction.internal.TransactionImpl.commit(TransactionImpl.java:101) ~[hibernate-core-5.4.27.Final.jar:5.4.27.Final]
at sailpoint.persistence.HibernatePersistenceManager.commitTransaction(HibernatePersistenceManager.java:571) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.persistence.ClassPersistenceManager.commitTransaction(ClassPersistenceManager.java:211) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.server.InternalContext.commitTransaction(InternalContext.java:608) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.messagebus.service.MessageBusConfigurationService.saveMessageBusConfiguration(MessageBusConfigurationService.java:102) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.rest.ui.MessageBusConfigResource.patchMessageBusConfig(MessageBusConfigResource.java:62) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77) ~[?:?]
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
at java.lang.reflect.Method.invoke(Method.java:569) ~[?:?]
at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory.lambda$static$0(ResourceMethodInvocationHandlerFactory.java:52) ~[jersey-server-2.35.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:124) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:167) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:176) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:79) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:475) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:397) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:81) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.server.ServerRuntime$1.run(ServerRuntime.java:255) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:248) [jersey-common-2.35.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:244) [jersey-common-2.35.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:292) [jersey-common-2.35.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:274) [jersey-common-2.35.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:244) [jersey-common-2.35.jar:?]
at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:265) [jersey-common-2.35.jar:?]
at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:234) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:684) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:394) [jersey-container-servlet-core-2.35.jar:?]
at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:346) [jersey-container-servlet-core-2.35.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:366) [jersey-container-servlet-core-2.35.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:319) [jersey-container-servlet-core-2.35.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:205) [jersey-container-servlet-core-2.35.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:209) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51) [tomcat-websocket.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:126) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at sailpoint.web.SailPointResponseFilter.doFilter(SailPointResponseFilter.java:76) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at sailpoint.rest.jaxrs.MethodOverrideFilter.doFilter(MethodOverrideFilter.java:90) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at sailpoint.rest.RestCsrfValidationFilter.doFilter(RestCsrfValidationFilter.java:71) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at sailpoint.rest.AuthenticationFilter.doFilter(AuthenticationFilter.java:109) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at sailpoint.web.SailPointContextRequestFilter.doFilter(SailPointContextRequestFilter.java:68) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at sailpoint.web.SailPointPollingRequestFilter.doFilter(SailPointPollingRequestFilter.java:151) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at sailpoint.web.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:63) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201) [spring-web-5.2.24.RELEASE.jar:5.2.24.RELEASE]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.24.RELEASE.jar:5.2.24.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:167) [catalina.jar:9.0.75]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) [catalina.jar:9.0.75]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:481) [catalina.jar:9.0.75]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) [catalina.jar:9.0.75]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) [catalina.jar:9.0.75]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:673) [catalina.jar:9.0.75]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) [catalina.jar:9.0.75]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343) [catalina.jar:9.0.75]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:390) [tomcat-coyote.jar:9.0.75]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) [tomcat-coyote.jar:9.0.75]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:926) [tomcat-coyote.jar:9.0.75]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1791) [tomcat-coyote.jar:9.0.75]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) [tomcat-coyote.jar:9.0.75]
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) [tomcat-util.jar:9.0.75]
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) [tomcat-util.jar:9.0.75]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:9.0.75]
at java.lang.Thread.run(Thread.java:840) [?:?]
Caused by: sailpoint.tools.GeneralException: Unable to start activemq connection. Make sure the broker is available and ready to receive messages.
at sailpoint.messagebus.impl.ActiveMQMessageService.startConnection(ActiveMQMessageService.java:409) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.messagebus.impl.ActiveMQMessageService.(ActiveMQMessageService.java:94) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.messagebus.api.MessageServiceFactory.createMessageService(MessageServiceFactory.java:74) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.server.EmbeddedBrokerService.waitForStart(EmbeddedBrokerService.java:91) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
… 93 more
Caused by: javax.jms.JMSException: Connection refused
at org.apache.activemq.util.JMSExceptionSupport.create(JMSExceptionSupport.java:80) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.ActiveMQConnection.syncSendPacket(ActiveMQConnection.java:1423) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.ActiveMQConnection.ensureConnectionInfoSent(ActiveMQConnection.java:1488) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.ActiveMQConnection.start(ActiveMQConnection.java:530) ~[activemq-client-5.17.6.jar:5.17.6]
at sailpoint.messagebus.impl.ActiveMQMessageService.startConnection(ActiveMQMessageService.java:395) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.messagebus.impl.ActiveMQMessageService.(ActiveMQMessageService.java:94) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.messagebus.api.MessageServiceFactory.createMessageService(MessageServiceFactory.java:74) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.server.EmbeddedBrokerService.waitForStart(EmbeddedBrokerService.java:91) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
… 93 more
Caused by: java.net.ConnectException: Connection refused
at sun.nio.ch.Net.pollConnect(Native Method) ~[?:?]
at sun.nio.ch.Net.pollConnectNow(Net.java:672) ~[?:?]
at sun.nio.ch.NioSocketImpl.timedFinishConnect(NioSocketImpl.java:547) ~[?:?]
at sun.nio.ch.NioSocketImpl.connect(NioSocketImpl.java:602) ~[?:?]
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:327) ~[?:?]
at java.net.Socket.connect(Socket.java:633) ~[?:?]
at org.apache.activemq.transport.tcp.TcpTransport.connect(TcpTransport.java:525) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.transport.tcp.TcpTransport.doStart(TcpTransport.java:488) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.util.ServiceSupport.start(ServiceSupport.java:55) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.transport.AbstractInactivityMonitor.start(AbstractInactivityMonitor.java:172) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.transport.InactivityMonitor.start(InactivityMonitor.java:52) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.transport.TransportFilter.start(TransportFilter.java:64) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.transport.WireFormatNegotiator.start(WireFormatNegotiator.java:72) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.transport.failover.FailoverTransport.doReconnect(FailoverTransport.java:1026) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.transport.failover.FailoverTransport$2.iterate(FailoverTransport.java:151) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.thread.PooledTaskRunner.runTask(PooledTaskRunner.java:133) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.thread.PooledTaskRunner$1.run(PooledTaskRunner.java:48) ~[activemq-client-5.17.6.jar:5.17.6]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136) ~[?:?]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) ~[?:?]
… 1 more
2025-02-20T14:59:08,734 ERROR ServerThread sailpoint.messagebus.impl.ActiveMQMessageServiceManager:120 - The ActiveMQ JDBCAdapter class has not been supplied and broker setup is unable to continue.
2025-02-20T14:59:08,745 ERROR ServerThread sailpoint.messagebus.impl.ActiveMQMessageServiceManager:217 - There has been an error when setting up the broker persistence.
sailpoint.tools.GeneralException: The ActiveMQ JDBCAdapter class has not been supplied and broker setup is unable to continue.
at sailpoint.messagebus.impl.ActiveMQMessageServiceManager.startupBrokerService(ActiveMQMessageServiceManager.java:121) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.messagebus.impl.ActiveMQMessageServiceManager.start(ActiveMQMessageServiceManager.java:96) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.server.EmbeddedBrokerService.start(EmbeddedBrokerService.java:53) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.server.Servicer.manageLife(Servicer.java:1251) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.server.Servicer.applyServerOverrides(Servicer.java:1142) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.server.Servicer.processServices(Servicer.java:1047) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.server.Servicer.run(Servicer.java:831) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
2025-02-20T14:59:08,755 ERROR ServerThread sailpoint.messagebus.impl.ActiveMQMessageServiceManager:99 - An error has occurred when trying to start the activemq broker: There has been an error when setting up the broker persistence.
2025-02-20T14:59:08,762 ERROR ServerThread sailpoint.server.EmbeddedBrokerService:59 - Unable to start EmbeddedBrokerService
2025-02-20T14:59:08,769 ERROR ServerThread sailpoint.server.Servicer:1145 - Exception during service lifeycle management
sailpoint.tools.GeneralException: Unable to start EmbeddedBrokerService
at sailpoint.server.EmbeddedBrokerService.start(EmbeddedBrokerService.java:60) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.server.Servicer.manageLife(Servicer.java:1251) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.server.Servicer.applyServerOverrides(Servicer.java:1142) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.server.Servicer.processServices(Servicer.java:1047) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.server.Servicer.run(Servicer.java:831) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
2025-02-20T14:59:13,900 ERROR ServerThread sailpoint.server.AccessHistoryWriterService:187 - queue://accessHistoryExtractedObjects is not reachable on the broker.
2025-02-20T14:59:22,708 ERROR https-jsse-nio-18443-exec-22 sailpoint.web.DebugBean:1965 - Unable to retrieve the activemq monitoring details.
sailpoint.tools.GeneralException: An exception has occurred when closing the message service.
at sailpoint.messagebus.monitoring.impl.ActiveMQMonitoringServiceImpl.getMonitoringView(ActiveMQMonitoringServiceImpl.java:70) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.web.DebugBean.onLoadStatsBtn(DebugBean.java:1954) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77) ~[?:?]
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
at java.lang.reflect.Method.invoke(Method.java:569) ~[?:?]
at org.apache.el.parser.AstValue.invoke(AstValue.java:252) [jasper-el.jar:9.0.75]
at org.apache.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:266) [jasper-el.jar:9.0.75]
at com.sun.faces.facelets.el.TagMethodExpression.invoke(TagMethodExpression.java:105) [javax.faces-2.2.20.jar:2.2.20]
at org.primefaces.behavior.ajax.AjaxBehaviorListenerImpl.processArgListener(AjaxBehaviorListenerImpl.java:76) [primefaces-8.0.12.jar:8.0.12]
at org.primefaces.behavior.ajax.AjaxBehaviorListenerImpl.processAjaxBehavior(AjaxBehaviorListenerImpl.java:66) [primefaces-8.0.12.jar:8.0.12]
at javax.faces.event.AjaxBehaviorEvent.processListener(AjaxBehaviorEvent.java:113) [javax.faces-2.2.20.jar:2.2.20]
at javax.faces.component.behavior.BehaviorBase.broadcast(BehaviorBase.java:106) [javax.faces-2.2.20.jar:2.2.20]
at javax.faces.component.UIComponentBase.broadcast(UIComponentBase.java:805) [javax.faces-2.2.20.jar:2.2.20]
at javax.faces.component.UICommand.broadcast(UICommand.java:300) [javax.faces-2.2.20.jar:2.2.20]
at javax.faces.component.UIViewRoot.broadcastEvents(UIViewRoot.java:790) [javax.faces-2.2.20.jar:2.2.20]
at javax.faces.component.UIViewRoot.processApplication(UIViewRoot.java:1282) [javax.faces-2.2.20.jar:2.2.20]
at com.sun.faces.lifecycle.InvokeApplicationPhase.execute(InvokeApplicationPhase.java:81) [javax.faces-2.2.20.jar:2.2.20]
at com.sun.faces.lifecycle.Phase.doPhase(Phase.java:101) [javax.faces-2.2.20.jar:2.2.20]
at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:198) [javax.faces-2.2.20.jar:2.2.20]
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:658) [javax.faces-2.2.20.jar:2.2.20]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:209) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:357) [tomahawk20-1.1.14.jar:1.1.14]
at sailpoint.web.MyFacesExtensionsFilter.doFilter(MyFacesExtensionsFilter.java:62) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51) [tomcat-websocket.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:126) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at sailpoint.web.SailPointResponseFilter.doFilter(SailPointResponseFilter.java:76) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at sailpoint.web.PageAuthorizationFilter.doFilter(PageAuthorizationFilter.java:102) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at sailpoint.web.PageAuthenticationFilter$Chainlink.doFilter(PageAuthenticationFilter.java:290) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.service.PageAuthenticationService.handleFinally(PageAuthenticationService.java:644) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.web.PageAuthenticationFilter$MyHandler.handle(PageAuthenticationFilter.java:333) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.web.PageAuthenticationFilter.doFilter(PageAuthenticationFilter.java:127) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at sailpoint.web.SailPointContextRequestFilter.doFilter(SailPointContextRequestFilter.java:68) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at sailpoint.web.util.MethodFilter.doFilter(MethodFilter.java:51) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at sailpoint.web.SailPointPollingRequestFilter.doFilter(SailPointPollingRequestFilter.java:151) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at sailpoint.web.util.TimingFilter.doFilter(TimingFilter.java:88) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at sailpoint.web.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:63) [identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201) [spring-web-5.2.24.RELEASE.jar:5.2.24.RELEASE]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.24.RELEASE.jar:5.2.24.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.75]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.75]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:167) [catalina.jar:9.0.75]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) [catalina.jar:9.0.75]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:481) [catalina.jar:9.0.75]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) [catalina.jar:9.0.75]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) [catalina.jar:9.0.75]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:673) [catalina.jar:9.0.75]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) [catalina.jar:9.0.75]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343) [catalina.jar:9.0.75]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:390) [tomcat-coyote.jar:9.0.75]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) [tomcat-coyote.jar:9.0.75]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:926) [tomcat-coyote.jar:9.0.75]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1791) [tomcat-coyote.jar:9.0.75]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) [tomcat-coyote.jar:9.0.75]
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) [tomcat-util.jar:9.0.75]
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) [tomcat-util.jar:9.0.75]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:9.0.75]
at java.lang.Thread.run(Thread.java:840) [?:?]
Caused by: sailpoint.tools.GeneralException: Unable to start activemq connection. Make sure the broker is available and ready to receive messages.
at sailpoint.messagebus.impl.ActiveMQMessageService.startConnection(ActiveMQMessageService.java:409) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.messagebus.impl.ActiveMQMessageService.(ActiveMQMessageService.java:94) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.messagebus.api.MessageServiceFactory.createMessageService(MessageServiceFactory.java:74) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.messagebus.monitoring.impl.ActiveMQMonitoringServiceImpl.getMonitoringView(ActiveMQMonitoringServiceImpl.java:59) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
… 80 more
Caused by: javax.jms.JMSException: Connection refused
at org.apache.activemq.util.JMSExceptionSupport.create(JMSExceptionSupport.java:80) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.ActiveMQConnection.syncSendPacket(ActiveMQConnection.java:1423) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.ActiveMQConnection.ensureConnectionInfoSent(ActiveMQConnection.java:1488) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.ActiveMQConnection.start(ActiveMQConnection.java:530) ~[activemq-client-5.17.6.jar:5.17.6]
at sailpoint.messagebus.impl.ActiveMQMessageService.startConnection(ActiveMQMessageService.java:395) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.messagebus.impl.ActiveMQMessageService.(ActiveMQMessageService.java:94) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.messagebus.api.MessageServiceFactory.createMessageService(MessageServiceFactory.java:74) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
at sailpoint.messagebus.monitoring.impl.ActiveMQMonitoringServiceImpl.getMonitoringView(ActiveMQMonitoringServiceImpl.java:59) ~[identityiq.jar:8.4p1 Build e243e6f4783-20240325-035201]
… 80 more
Caused by: java.net.ConnectException: Connection refused
at sun.nio.ch.Net.pollConnect(Native Method) ~[?:?]
at sun.nio.ch.Net.pollConnectNow(Net.java:672) ~[?:?]
at sun.nio.ch.NioSocketImpl.timedFinishConnect(NioSocketImpl.java:547) ~[?:?]
at sun.nio.ch.NioSocketImpl.connect(NioSocketImpl.java:602) ~[?:?]
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:327) ~[?:?]
at java.net.Socket.connect(Socket.java:633) ~[?:?]
at org.apache.activemq.transport.tcp.TcpTransport.connect(TcpTransport.java:525) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.transport.tcp.TcpTransport.doStart(TcpTransport.java:488) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.util.ServiceSupport.start(ServiceSupport.java:55) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.transport.AbstractInactivityMonitor.start(AbstractInactivityMonitor.java:172) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.transport.InactivityMonitor.start(InactivityMonitor.java:52) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.transport.TransportFilter.start(TransportFilter.java:64) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.transport.WireFormatNegotiator.start(WireFormatNegotiator.java:72) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.transport.failover.FailoverTransport.doReconnect(FailoverTransport.java:1026) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.transport.failover.FailoverTransport$2.iterate(FailoverTransport.java:151) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.thread.PooledTaskRunner.runTask(PooledTaskRunner.java:133) ~[activemq-client-5.17.6.jar:5.17.6]
at org.apache.activemq.thread.PooledTaskRunner$1.run(PooledTaskRunner.java:48) ~[activemq-client-5.17.6.jar:5.17.6]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136) ~[?:?]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) ~[?:?]

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