When requesting the access profile Oracle ERP PRD - Contabilidade “GL” Manager or Oracle ERP PRD - Contabilidade “GL”, they are not moving to the approval flow phase and as soon as it is requested the error below is displayed on the screen:
Hi @kaiolima,
Could you remove the inverted commas in the Access Profile Name and try again please?
Thanks, I’ll test it and come back with the update.
I have been able to duplicate this. Steps:
- Create an Access Profile with quotation marks in the name field. Mark the access profile as requestable.
- Go to Request Center and request the Access Profile for a user. I receive the email that the request was submitted but if I go to “View My Requests” I have the same error. The process did not proceed to approval.
I went back to the Access Profile configuration and removed the quotes from the name. I was able to confirm with the API that the name value changed and it displayed correctly. I made another request and get the same error. I disabled and enabled the Access Profile with the same result. I also made the Access Profile not requestable and then made it requestable; this produced the same result. I tried submitting an Access Request through the API using the Access Profile number and the error is the same.
The only thing that worked was to create a new Access Profile. I did find an article under support that said that standard characters except + should be OK in object names.
It looks like something is being cached and not getting the name change. @tyler_mairose @colin_mckibben @colin_mckibben - Is there a way to find out if something is wrong with this service or if this is a bug? I am thinking it is a bug because my url that is coming up has the same ending but not the same server as @kaiolima.
Alicia
Try your request again on your access profile that you renamed. I tried mine again this morning and found that it is working now. I wonder if something has cleared now.
Alicia
