We found the issue. We needed to add the SailPoint IP addresses from https://files.accessiq.sailpoint.com/network/eu-central-1/source_ips.txt to our SailPoint tenant’s IP Allow list.
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Hi @Mike_Trachta,
After add this allow ip list into your SailPoint tenant’s IP Allow list is they changed ?
As describe here IP Address Allow List | SailPoint Developer Community
This ip can change any time.
We want to configure the same think but we aware about that.
Hi @baoussounda,
We have found them to be stable since our implementation about 6 months ago. We do have a job we run daily on-prem to monitor the IPs for a change, but then it would be a manual process for us to update accordingly.
-Mike
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