Workflow and QuickLink To Display and Provision a User/s using a Custom Form

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

8.1,8.2

Please share any other relevant files that may be required (for example, logs).

B2C Dynamics Contact Center.xml

Share all details about your problem, including any error messages you may have received.

Hi,
I have a custom form which needs to have a workflow to provision users. This is a little tedious and I am facing some challenges. Can you please help me with the attached B2C Dynamics Contact Center Form to generate the workflow for LCM Provisioning.

Appreciate your kind help in this matter!

Best Regards,
Suresh

2

Hi @sjagirdar1580 ,

Please develop a custom workflow, configure the form inside an approval step, and define a plan according to your requirement based on the form output. Then, configure a subprocess as LCM provisioning and pass that plan to it.

1)Quicklink:

<?xml version='1.0' encoding='UTF-8'?>
<!DOCTYPE QuickLink PUBLIC "sailpoint.dtd" "sailpoint.dtd">
<QuickLink action="workflow" category=""  name="">
  <Attributes>
    <Map>
      <entry key="forceAllowSelf" value="true"/>
      <entry key="hideAllowOthers" value="true"/>
      <entry key="workflowName" value="Custom workflow"/>
    </Map>
  </Attributes>

</QuickLink>

2)Approval Step:

<Step  name="B2CForm" posX="98" posY="10">
    <Approval name="Update-B@C-Form" owner="ref:launcher" return="Form Fields">
      <Arg name="requester" value="ref:requester"/>
      <Arg name="workItemForm" value="ref:B2CForm"/>
      .
      .

</Step>

3)Define Provisioningplan
4)Add LCM Provisioning as a subprocess

3

Hi @sjagirdar1580,

What challenges are you facing?
if you’re getting any error, please share the logs.

4

I am facing coding challenges. I did not even reach the logs yet. Seems like some new chunks of code need to be written based on the Form. The previous BRN Workflow was straight forward.

Thanks,
Suresh

5

@Arun-Kumar Expert Ambassador,

                                                    Are you still interested in providing help?

Please let me know!

Thanks,
Suresh

6

Hi @sjagirdar1580 would you please shed some light (in detail) on what you exactly facing?

Have a nice and great one!