When AccPack is Trying to remove groups facing issue

Which IIQ version are you inquiring about?

8.4p2

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When AccPack is Trying to Remove the Groups from the userprofile for Gsuite Application we are facing the issue here with below error
openconnector.ConnectorException: Exception occurred. Error message - [ ConnectorException ] [ Error details ] HTTP not ended OK. Response Code - 412 Error - Condition not met

is there any difference between users (for which this is working and not working) in terms of their status. Have you tried enabling the tracing for this connector to find out more?

Let Me Explain the Case here When Leaver Event is Triggered then if we go to Administrator Console and check with Disable Operation with Google Apps we could see that there are failures while Removing the Group as well as Google apps is still in Active state with mentioned Response Code - 412 Error - Condition not me

Its showing that Operation : Remove for the Groups was failed if we take one of the value from VALUES: (please check the screenshot)![|602x477]

When we check the Google Admin Portal logs we could see that the Group is already removed

This says that the group is removed in Target but still present in Sailpoint (Application Accounts end).

This is our exact issue if Leaver Removed the Group in Target then its should reflect the same in sailpoint too

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