Hi @Arshad ,
Thanks for your response. We have already patched the rule to add entitlement operation with the connector. and we can see it is being called as well, we initally had the errors in code and in request center we could see the rule errors shown over there. now rule does not have any errors but logic might be wrong so due to that there is no error coming in the request.
We are using the default log object that is available for the all rules in ldentityNow. Do we still need to do this activity or enabling the logs for connector and then specifying our own custom loggers.
Also if we enable debugging on the VA cluster should not it supposed to print the default logger statements as well?