However I am unable to locate the .iso file or any disk images. The article above states it can be executed using Fusion.
I then installed Windows 11 ARM, then downloaded the above zip file, unzipped using 7zip and then tried downloading VMWare Workstation (on Windows 11 ARM instance) however as I am using the M4 chip, the CPU requirements are not met.
Can anyone advise any workarounds? Tried using QEMU (no luck), HyperV requirements are not met on the Windows 11 ARM.
I would prefer to use VMWare Fusion and just run the image in my Macbook.
Hi @enamur_rahman and welcome to the SailPoint Community.
Based on what I know (and happy to be corrected if wrong), the SERI image is built for x86 architecture, but your Mac runs on ARM (M-series chip), and VMware Fusion on ARM doesn’t support x86 VMs. That’s why the image won’t run natively.
You can try a few workarounds that might help:
A. Use UTM “https://mac.getutm.app” to emulate x86 on your Mac. It’s slower, but it usually works.
B. Deploy the image on a cloud x86 VM (AWS, Azure, or Google Cloud — many offer free trials), or use an ESXi server if your organization has one.
C. Reach out to SailPoint (via your channel/partner manager, or if you have direct access to the SEs in your region) to check if there’s an ARM-compatible SERI build. As of now, it’s not officially available.
D. Maybe it will end up running on a normal x86 VM or machine.
Side note: This topic relates to IIQ/SERI, not ISC, so it might be better placed under the IIQ section. Since this is your first post, it’s completely understandable I’ll tag the @developer_relations_team so they can move it for better visibility for the community, and you can get more useful thoughts/opinions/ideas as well.
Best of luck with your SERI deployment. Let us know how it goes.
Have a nice and great one!
Hi @MuhammadMustafa - thanks for your reply and that is correct.
So I’ve tried the approach of running the image in UTM, I was able to deploy Windows 11 which supports x86_64. VMWare Workstation Pro was then installed successfully however I faced an issue when trying to run the SERI Halifax image. I kept getting the error “This host does not support Intel VT-x. Failed to start the virtual machine”.
So I tried the following workarounds:
B. Deployed the image on an AWS EC2 instance with x86 Windows 11. Once I downloaded the image, I kept getting “disable Hyper-V” error although it was already disabled under Control Panel > Windows Features. Seems like this falls under “Nested Virtualization” and only certain cloud processors can handle this. For AWS, the metal ones are recommended however they are very expensive to run.
I then attempted to upload the image in S3 bucket and import it into AWS AMIs (following the doc: Importing a VM as an image - VM Import/Export) but this is very costly due to the sheer size of the zip file after extraction, ~200GB. Similar costs apply when attempting to use Azure/GCP.
C. I raised the ticket for an ARM compatible image but no response yet from Partner Delivery Enablement team.
Only feasible option is to try run this on a normal x86 machine with the appropriate processing power.
You’re not going to get very far with this. In the image, there’s a whole stack of technologies beyond SailPoint IIQ itself. You’re better off with just getting a used x86 mobile workstation or desktop to get the image going. (Better in terms of faster turnaround to get the ball rolling)
Hi @enamur_rahman,
Thanks for sharing all the steps you tried, that’ll definitely help others facing the same issue.
Glad to hear it’s now working fine on a proper x86_64 Windows machine. That’s the most reliable option given the stack behind the SERI image.
Appreciate the updates, and best of luck with your demo setup.