Hello experts,
I’m checking the maintenance of the virtual appliance. As we know, all the necessary patching of the VA image is done automatically by Sailpoint. What about the OS patching?
Thank you,
Regards.
Beatriz.
Hi @Beatriz
That, too, if you have at least two appliances in a cluster. The updates are executed in such a way that there will always be at least one VA active: one by one (see https://community.sailpoint.com/t5/IdentityNow-Connectors/Virtual-Appliance-Reference-Guide/ta-p/74641#toc-hId-557431712)
If you have only one VA, which is not recommended, but common practice for a, training setup, playground or sandbox, you will need to manually initiate updates. See https://community.sailpoint.com/t5/IdentityNow-Connectors/Virtual-Appliance-Troubleshooting-Guide/ta-p/78735#statusdefs under “'Status Stuck in ‘Configuring’” → “Initiate manual patching” for instructions.
- Menno
1 Like
Thank you Menno for the information provided! Very appreciated.
Regards,
Beatriz.