Using Workflow's HTTP Request Action to Work With IdentityNow APIs

Identity Security Cloud (ISC) ISC Community Knowledge Base
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Hi Padma Raju,

The issue seems to be because your url is a private one and not exposed publicly. This is the reason why it is working from Postman and not from a public cloud like Sailpints servers because the servers of sailpoint are just not able to find the url as it is not public.

Solution :

  1. Speak with network team and make the url publicly availble to public dns servers.

OR

  1. create a new source of web service connector via VA cluster and define the disable operation in that. Then insted of calling the HTTP request in the workflow, call the manage Acount action and thus disabling will work. This solution may work because your Webservice source can find the URL via VA.

regards