Hello, I’ve been proposed to use IIQ as a HelpDesk connector while upgrading to ISC. I’ve found that the connection within ISC on the Helpdesk connector is not possible for IIQ (as it isn’t a helpdesk tool). I’m eager to find if this challenge is possible as I am seeing it is not possible. Based on…

Hi Guido, Welcome to SailPoint developer community. I was surprised with this requirement, this doesn’t make any sense. What is the requirement here. – Krish

Hi Krishna, We have been requested to start using ISC features while the migration is still going on. We have been presented multiple variants in order to achieve this as we can’t see the migration being complete by the end of the year. There’s a constant pressure on starting to use some of the fea…

You can use IIQ till you complete the migration. Check this post, it might be helpful to you. [image] IIQ migration to ISC insights ISC Discussion and Questions I have come to know about SailPoint Migration Tool during Navigate, London. I don’t think it is available for …

Using IIQ as a HelpDesk connector in ISC

Identity Security Cloud (ISC) ISC Discussion and Questions

KRM7 (Krishna Mummadi) March 7, 2025, 8:50pm 4

You can use IIQ till you complete the migration.

Check this post, it might be helpful to you.

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Using IIQ as a HelpDesk connector in ISC

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