Use workflow to remove manager from terminated identity

Identity Security Cloud (ISC) ISC Discussion and Questions
1

Hi Team,
Are we restricted to use only “Actions” that are showing up in UI builder? I have a scenario where I want to remove manager details for an identity that gets terminated. Here I don’t see any “Actions” for the same.

2

Hi Theja! Yes, you’re limited to the actions visible in the UI builder.

There might be other ways to solve this use case. I’ve moved your comment to our ISC Discussions and Questions category for greater help from the community.

You can also submit this to our Idea Discussions category to request a new Workflow Action. Thank you!

3

Depends on if you are just wanting to remove the Manager Information in IDN/ISC or if you want to also remove it in sources.

You could use a Transform on your Identity Profile mappings for the Manager fields. The transform would check the CloudLifecycleState, and if it is Terminated (or whatever you have named it), then write a black space or some other text.

Then you could use Attribute Sync to sync the sources, but you really need to test this as every source handles manager differently. Some you might be able to just clear out. Others you might need to pass a real user’s name or userID.

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