I am using EPIC direct connector, In that I found that few templates and sub templates are not getting aggregated. It may due to those templates are not assigned to any user on the target system.
In case, if new entitlement is added to target system and is not assigned to any user, it will not get aggregated via entitlement aggregation because that entitlement is not assigned to any user yet.
I want to import such entitlement by adding new entry in the CSV file and upload it from the ‘Entitlement’ tab.
Upload operation says, it completed successfully but it doesn’t add new entitlement to the list, Is it bug from SailPoint side or it is not supported at all? In that case this option should be hidden for the Direct Connector.
Is there way to add additional entitlements via API ?