Upgrade 8.3P3 to P5 issue

Hello,

After i upgrade patch from IIQP3 to P5 , getting below error while raising access request .
"Found loading entities during flush".

Its not giving any loggers in identity.log or server.log. and believe its not because of some rule/script not using decache/flush iterator because if this is the case it should have captured in logs.

Can anyone help me?

Hi @KrishnaReddy

I’ve observed similar errors with the 8.4p2 patch deployment. - {note: I don’t have any data apart from spadmin, that strongly supports your statement believe it’s not because of some rule/script not using decache/flush iterator}

Please note that all these issues are happening in a special case where we are using PostgreSQL 15 as the database.


Reference tickets for your information:


8.4p2 - patch deployment “iiq patch 8.4p2” - errors - IdentityIQ (IIQ) / IIQ Discussion and Questions - SailPoint Developer Community

Using Aurora PostGreSQL for IIQ 8.4 - IdentityIQ (IIQ) / IIQ Discussion and Questions - SailPoint Developer Community

Conclusion: Given the sufficient evidence, the next step is to raise a support ticket with SailPoint .