Update all synced attributes at one

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

I have a web service where the account update need to pass all attributes filled, because they are mandatory.

I need to update only a few of them, changing some identity attributes’ transforms values.

After these update, I turned on sync for these mandatory attributes, and force a syncnfor the source.

Problem is that only attributes which values differ are sent, rest of them reaches empty.

Is there a way to force an account update with all synced attributes, included the ones that did not change?

2

Hi Julian,
Sailpoint will only sent those attributes which are updated. What you can do is Create and Update Provisioning Policy and add those attributes which you feel are mandatory. After the change just check if you can see those attributes added to the Provisioning Plan and sync should work. Let me know once these are configured and you see all the attributes

3

Hi @jsosa
In SailPoint IdentityNow, account updates only send changed attributes by default. If your web service requires all mandatory attributes during every update, use a Before Provisioning Rule to inject all necessary attributes into the provisioning plan manually. Alternatively, in a Web Services connector, you can define a custom Update Rule to build a full request payload regardless of attribute changes. Standard sync settings won’t force unchanged attributes to be sent. These rules ensure the outbound payload includes all required fields for successful updates.

Try if this works.

Thanks
Manvitha

4

Hi Rakesh! I already had an update provisioning policy, but not sending all attributes at once. I am investigating this case, client is raising a case because incident was in production, I will came back with cause.