Create account adds an user with entitlements. To update an account - I have added update account with the put request . Creating a request from request center for new entitlement is failing. How this can be done ? Can someone explain the steps to be added to achieve this update roles? [image]

What is the error you are facing ? Is Role only your entitlement, I see Add Entitlement - Role.

I need to know the steps. So without add entitlement update account doesn’t work. So I had to add it , So I had issues sending role as as an list in the payload, Since the role was multivalued. So I deleted the roles from payload , created Before Operation rule to form a new payload and fixed this…

This is my payload for PUT request. { “uid”: “$plan.nativeIdentity$”, “firstName”: “$plan.firstName$”, “lastName”: “$plan.lastName$”, “ibus”: “ADM”, “roles”:“$plan.roles$”, “pid”: true, “lastLogin”: “$plan.lastLogin$”, “isActive”: true, “managerUID”: “” } How do I get firstname, lastname…

If account has been already created and you are trying to add a new entitlement, “Add Entitlement” operation should be more enough(But it may depends on how your app API configured). Isn’t this working? [image] Hemalatha Devaraj: How do I get firstname, lastname in update account ? When you …

So When I keep only Add Entitlement and create a request - Im getting err - No configuration found for Update Account. When I have both Add Entitlement and Update - Im getting this error [image] So I need to get the attribute values before calling update account. But I’m not sure of the steps. I…

Ok as an easy way, have an update provisioning policy created and add all the attributes that you need for PUT operation. For eg., if you want to get firstName from the plan, add it as firstNameX so SailPoint will interpret as if there is a change and push this attribute to the plan. You can get the…

[image] Theja C: n update provisioning policy created No It didn’t work. It is still not pulling the first and lastname. [image] How do I use getobject in http operation to get the user details and extract value from response in beforOperationRule?

Update Account for webservice connector

Identity Security Cloud (ISC) ISC Discussion and Questions

hema171989 (Hemalatha Devaraj) June 17, 2025, 8:13pm 9

No It didn’t work. It is still not pulling the first and lastname.

How do I use getobject in http operation to get the user details and extract value from response in beforOperationRule?

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Update Account for webservice connector

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