Unable to perform Test connection for Linux System

Identity Security Cloud (ISC) ISC Discussion and Questions
1

Hi All,

I am trying to onboard a linux system but while doing the test connection hitting below error -

[InvalidResponseException] [Possible Suggestion ]Make sure standalone command works with the UNIX terminal. The standalone command is - echo ‘TestConnection’[Error details] Unexpected output captured. Host:10.25.147.25. Output: sword sudo: pam_authenticate: Module is unknown SAILPOINT> Password Sh: Password: command not found.

Did any one encounter such issues.

2

@amit_1140-
This is a known issue you need to follow below steps to solve it -
When the test connection fails on the SUSE computer, the following setting must be changed in the /etc/ssh/sshd_config file:

PasswordAuthentication yes

Enter the following command to restart the sshd after updating the sshd_config file:

/etc/init.d/sshd restart

Refer the sailpoint documentation here -
Troubleshooting

1 Like
3

@sukanta_biswas -

Thanks for you valuable insights. Let me try and will update you.

4

@sukanta_biswas .
Thanks it worked.