Unable to correlate SAML Assertion to Identity via SAMLCorrelationRule

Which IIQ version are you inquiring about?

Version 8.2

Share all details related to your problem, including any error messages you may have received.

I am trying to implement Okta SSO with SailPoint. Sometimes, the integration works, and sometimes it does not. We are load balanced and I keep seeing this WARN in the logs. Im not sure what I am missing.

2024-02-20 WARN https-jsse-nio-10.83.176.165-443-exec-3 sailpoint.web.sso.SAMLSSOAuthenticator:276 - Unable to correlate SAML Assertion to Identity via SAMLCorrelationRule

Please check the keys what the Okta is sending for SSO. Based on that there might be a chance to manipulate the value on the correlation rule in SailPoint.

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