Unable to add apps to newly created application

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hello, I’ve recently been exploring some automation around app creation. Which led me to discover the inability to add an access profile to a newly created app/source? I’ve tested this in our prod environment, and I get the below

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I’ve also tried directly patching the app with new source app api endpoint in v2024.

{
     "detailCode": "404 Not found",
     "trackingId": "8c0728026169415db3508e045f8b68a5",
     "messages": [
         {
             "locale": "und",
             "localeOrigin": "REQUEST",
             "text": "The server did not find a current representation for the target resource."
         },
         {
             "locale": "en-US",
             "localeOrigin": "DEFAULT",
            "text": "The server did not find a current representation for the target resource."
         }
     ],
     "causes": []
}

I can lookup the app by ID just fine with the v2024 endpoint as well. so it exists.

{
     "cloudAppId": "19626",
     "description": ".",
     "enabled": false,
     "provisionRequestEnabled": false,
     "accountSource": {
         "useForPasswordManagement": false,
         "passwordPolicies": null,
         "type": "SOURCE",
         "id": "9948e85d7c3245b38fcdbf040b3105c6",
         "name": "FIS ImageCentre (APP-1447)"
     },
     "matchAllAccounts": true,
     "owner": {
         "type": "IDENTITY",
         "id": "2c918084749df3b60174b6ce23bc71e0",
         "name": "Nicholas Danjou"
     },
     "appCenterEnabled": true,
     "id": "738b10d0d0764d10bc7e1e3f80b7acac",
     "name": "FIS ImageCentre (APP-1447)",
     "created": "2024-10-16T16:11:21.928Z",
     "modified": "2024-10-16T16:11:22.916Z"
}

The same issue doesn’t occur in our staging instance however. I can create and instantly add an access profile.

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is there some sort of processing that needs to happen? The source and access profiles are newly created too - but it lets me add them to the app in the GUI. so i’m not sure if i am missing something or this is a bug. The fact I can look it up by GET call but get a 404 not found on a valid patch call leads me to think something isn’t right.

2

Hi @ndanjou ,
try to apply changes and once the task is completed, all the respective created Access Profiles should appear!

Hope this helps!!

Screenshot 2024-10-16 at 1.00.02 PM
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3

Hi Prashanth,

I don’t think that resolves the issue I’m seeing. I did try it just for posterity, but after it completes I am still unable to patch the Application. The issue is that the App resource seems to not be found. You can look it up and get the app information, but you can’t edit it with the endpoint PATCH v2024/source-apps/:id or save it in the GUI.

4

Hi @ndanjou ,

I was able to do a GET and PATCH call successfully with below. Can you test it with other apps. If the issue persists, it’s better to open a ticket with SailPoint!

/v2024/source-apps/:id
5

I’m experiencing this issue again in our staging environment, the access profile is created successfully by my API calls, but when I try to add it to the system either in GUI or via a patch api call i get an error message. To me, everything looks normal, and the last time this happened there was some sort of entitlement aggregation issue on the sailpoint side.

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