Two-Step Approval (Both Parallel and Serial) Workflow for Azure AD Admin Account Creation

IdentityIQ (IIQ) IIQ Discussion and Questions
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Hi Team,

We have a requirement where an Azure AD admin account needs to be created along with associated Azure roles. The approval process should follow a two-step workflow:

  1. First-Level Approval (Parallel):
    Each role requested should trigger a separate approval request to its respective role owner (workgroup). For example, if two roles are requested during the admin account creation, two parallel approval requests should be sent to the owners of each role.

  2. Second-Level Approval (Serial):
    Once all first-level approvals are completed, a second-level approval should be initiated and approved by another designated workgroup.

Could you please suggest possible solutions or approaches to implement this workflow?

Thanks in advance!

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Hi @aniketnegi

In your custom workflow, add two steps of Approval, In the 1st step of Approval choose the mode as Parallel and in the second Approval step choose the mode as serial.

add your logic in between the steps and try executing the workflow.

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Hi @msingh900 - Thanks for your reply. I was already using the same solution you suggested.
But the issue is fixed now. Issue was with my logic.

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Oh ! Great to hear that your issue is resolved now.

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