Hi Team After reinstating any user in SailPoint, we could see triggerSnapshot exist in the identity. We expect that the triggerSnapshot should be removed after the event is processed successfully. Have anyone faced this issue? Any inputs on what setting/configurations to be checked for the remova…

Hello Divya. First, confirm whether the identity refresh task has Process Events enabled (processTriggers=true). Without that, the lifecycle event may not be processed and the snapshot can remain on the identity. If it is already enabled, check the refresh and workflow logs for errors. Also check w…

@DivyaSubha I haven’t run into this personally, but as far as I know, the triggerSnapshot attribute is typically used internally by ISC to process lifecycle events. Once the event completes successfully, it should normally be cleared automatically. If it’s still present after the reinstatement has …

Trigger snapshots getting added in identity cube during reinstate

IdentityIQ (IIQ) IIQ Discussion and Questions

neel193 (Neelmadhav Panda) July 29, 2026, 1:20pm 4

As per the post, it got resolved after removing Synchronize Attribute option.

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Trigger snapshots getting added in identity cube during reinstate

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