Just a heads-up for anyone working deep in IdentityIQ…
SailPoint now offers an IIQ Advisory Services Subscription that gives you consistent technical resources for ongoing IdentityIQ help — think weekly or bi-weekly working sessions with the same engineers, plus hands-on support for config, tuning, and planning.
Why it’s different
- Unlike Expert Services, which is a flexible bucket of hours for config/custom help (great, but can vary who you get)…
- Advisory gives you a dedicated team who stays with you, learns your environment, and becomes an extension of your crew.
What’s included
- Rule, connector, and workflow help
- RBAC design, onboarding strategy, SOP templates
- Proactive health checks
- Optional SaaS migration planning (Dynamic Roles, MIS, Lakehouse, etc.)
Why it matters
- Fewer handoffs = faster troubleshooting
- Mix of tactical fixes + strategic guidance
- Real partner for long-term identity planning
If you’ve ever thought “I just want to talk to the same smart SailPoint person every time,” this might be your thing. Ask Customer Success if you want more details (no pricing here).
Hope this helps someone out there.
-Patrick