Target response time

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Hi,
I have a Sailpoint 8.3p2 installed and we encountered some performance problem about the response time. Customers asked to monitor and get information about the average target system response time.

We are able to get the total response time (plan elaboration and target system response) using Meter.enterByName(“TargetSystem”) in before provisioning and Meter.exitByName("TargetSystem) in after provisioning.

We’d like to know if there is a way to get the only target system response time

Thank you in advance.

2

Hi @alessandro_comito,

you can create a rule where you test the connection and monitoring the time of execution. Also, I suggest to you to check if you samething like FW or LB between IIQ and the target system and check everystep with an mtr or a traceroute. Usually if you have a timeout the cause is on target system or into the network, not in IIQ.