SuccessFactors Authentication Issue- Web Service Saas Connector

Hi Team,

I am getting issue in integrating SuccessFactors with SailPoint ISC, There is Issue on Authentication itself. We have to use Oauth 2.0 authentication. Can Anybody support in establishing the connectivity, all the pre-requisites fulfilled but getting below error.

If OAuth 2.0 works in Postman but fails in SAP SuccessFactors integration with SailPoint ISC, the issue is usually one of these:

  • Incorrect Token URL (must be the SuccessFactors OAuth endpoint)

  • Wrong Client ID/Secret

  • Missing or incorrect Company ID in the request

  • Grant type mismatch (client_credentials vs SAML2_BEARER_ASSERTION)

  • Required scopes not assigned to the API user

  • URL encoding issues in the token request

Hey @LearningStar Can I know what type of Grant Type are you using? Also check if anything is mismatched or wrong as @5307c267bd975cb62435e2356b90903 says.

Please refer to the below link of the existing post.

Grant type is SAML Bearer Assertion we are using for connecting to SuccessFactors

We use the SAP SuccessFactors connector instead of Web Services SaaS connector, I was having issues authenticating with Web Services SaaS because of differing IDP and TokenURLs. Perhaps that was an issue on my part, not understanding how to use the web-services connector in detail.