Some tasks fail with timeout error

IdentityIQ (IIQ) IIQ Discussion and Questions
1

Which IIQ version are you inquiring about?

8.4p2

Share all details about your problem, including any error messages you may have received.

Some of the scheduled tasks that we have configured in our system are failing while being executed due to a timeout error.

In our setup we have two UI servers and two task servers. The host which is triggering time out is one of our task servers but is working as normal.

The error is the following:
The '{taskName} task ended with error.

Started : 4/1/26, 9:00:00 AM CEST Completed : 4/1/26, 9:05:09 AM CEST

Waiting for scheduled request to be started Timeout waiting for request on host: {hostname}.

Thanks for the help!

2

@unai-identic It indicates that task server threads were not assigned to the task and it eventually timed out waiting for the thread.

How many task servers you have? Also, check your server configuration and requestdefinition to make sure thread sizing is accurate.

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