SOAP Calls not working in the HTTP Request WF Action

[PGudelaa (Prasanna Gudela)]

Hi Everyone,

Updated Body.txt (435 Bytes)

Body.txt (338 Bytes)

We have a use case to trigger a SNOW ticket for NEW Hires. SNOW team provided a SOAP call, basic Authentication for the same.

Implementation Steps:

1. Created a Workflow with Identity Created trigger and choose a HTTP Request Action to create a SNOW ticket.

2. Selected Basic Authentication provided username & Password.

3)Provided the headers as content type as text/xml.

4)Body attached .

Result :

request failed (type: HTTP Response Returned a Client Error, retryable: false): request failed: 400 - 400 Bad Request - \r\n400 Bad Request\r\n\r\n400 Bad Request\r\nsnow_adc\r\n\r\n\r\n.

Question : Can we use SOAP calls in the ISC Workflows?

Tried Options:

I referred one of the articles, so as per this

1. Updated the custom Authentication provided the Header as Security and value Basic <encoded username:passsword)

2)Removed all Headers.

3)Updated body ….attached.

Result :

Same as above error.

Looking for the suggestionsI referred the above link