Servicenow to IIQ integration to create entitlements

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

8.4

Share all details about your problem, including any error messages you may have received.

I have not worked on ServiceNow to IIQ integration. I need to integrate with ServiceNow so that serviceNow can get an entitlement created in IIQ. We are working on creating a worklfow in ServiceNow where it creates bunch of objects in different platform and when that is complete create an entitlement in BEARS.

I am not looking to integrate IIQ and SNOW just to read the account and group objects from SNOW. I need SNOW to be able to send a command to IIQ to create an entitlement.

2

Do you want to create the entitlement on target application as well or the entitlement should be created only in IIQ only. The possible solution can be ServiceNow calling /scim/v2/LaunchedWorkflows SCIM API and in your workflow you will have step to create the entitlement. In case you need to provision the entitlement on a target application like AD then you can create a ProvisioningPlan and ObjectRequest to do that.