Service Catalog Latest Version v4.0 - Footer Issue

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hello Experts,

We have installed the Service Catalog latest version v4.0 plugin(for integrating SailPoint with ServiceNow Service Catalog) in our ServiceNow instance.
However, upon giving a quick glimpse, we observed that the footer bar is not moving in sync with the scroll page.

The end effect is that the footer bar is getting displayed on the forefront with users data going in the background and making it invisible.

Please find attached the relevant picture for your immediate reference.

Request your assistance in getting this resolved.

Thanks,
Kartheek

Footer Pic4
Footer Pic41559×661 124 KB

2

What is the page Id here? It would be in the url. Its either isc_request or manage_access

3

Hi Mark,

Its under Manage Access page. The URL is as under:
https://orgstage.service-now.com/org?id=manage_access

Thanks,
Kartheek

4

It seems you need to look at your skip logs in ServiceNow to see what updates were skipped on that page and on the manage_sailpoint_access widget.