Search query for Entitlement

[shikhadeliveroo (Shikha Gupta)]

Hi All,
We are having requirement to generate campaign for all the users having a particular (Let’s suppose ABC) entitlement assigned.
I am writing the search query

@accounts(source.name:"XYZ") AND @access(displayName:ABC)

I am not getting the required result.
Let me know where I need to correct.

Thanks

[nhassan (Noor Hassan)]

Hi @shikhadeliveroo

Is there any special character in the entitlement display name? e.g if
the entitlement display name is: Test\ABC then try this
@accounts(source.name:"XYZ") AND @access(displayName:"Test\\ABC") that means if there’s a backslash then you need to add two backslashes to give the desired result.

Thanks

[shikhadeliveroo (Shikha Gupta)]

no, there is no any special character.

[nhassan (Noor Hassan)]

Can you try adding double quotes to the entitlement displayName? e.g
@accounts(source.name:"XYZ") AND @access(displayName:"ABC")

[ethompson (Edward Thompson)]

If you want any users that have that access item and for it to be on a particular source you can include both in the same object.

@access(source.name:"XYZ" AND displayName:"ABC")

You can also try some of the other fields listed on Searchable Fields to troubleshoot. Examples to just make sure they work. Also try adding * to get multiple items.

@access(name:"manager entitlement")

@access(id:"2c92808d60ec4e900161066ff7c80178")

@access(description:"Admin*")

Using the search page you can view the details of an entitlement with just * or name*:

Then see more details by clicking on that line. In this view I have enable the dev tools to see the full JSON response which can also help identify what to search for.

[rohitmisal45 (Rohit Misal)]

Hi @shikhadeliveroo
Try this - @accounts(source.name:“XYZ”) AND @access(name:“ABC”)

[shikhadeliveroo (Shikha Gupta)]

This worked. Thanks @rohitmisal45