Hi,
I have a workflow trigger that should execute daily at 5pm Amsterdam time. I have accounted for the timezone offset using the provided trigger fields. Are there any special considerations I need to be thinking about? Is there any reason why a scheduled workflow trigger would not trigger at its designated time?
Best,
Dominick
Have you checked for your tenant timezone, I would expect a delay if your timezone and tenant timezone are different.
Based on the information provided I would suggest have you checked the Time Zone that has been configured in the cluster configuration found in
Admin → Connections → Virtual Appliances
And or is there any* NTP server that has been configured within the VA that has been deployed within the network?
I believe this is the issue, as the timezone is different in the VA. I was able to see the job get triggered when using a cron statement to run every hour. This is one of those things that could use an additional sentence or two in the SailPoint documentation, as the scheduled trigger wording is misleading. Thank you for the assistance.
I found these issues happened in our dev and test environments. no change to the time zone.
VA cluster and Workflow schedule is matching.
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