Sailpoint Services account

Hi Experts,

I see an Identity “Sailpoint Services” in my tenant, But when I tries creating a campaign for that Identity, It is not getting pulled in to the campaign. Is there any reason why we can’t pull this identity into campaign.

Hi @chandramohans27

What type of Campaign are you trying to create? If it specific to some source, please check if the identity is present in that source

@rajeshs

I’m trying manager campaign. I’m thinking “sailpoint services” is an account used by Sailpoint support team, Is that a reason why this Identity not coming into our campaign.

Hi Chandra,
As per the documentation Sailpoint Support is only used by Sailpoint team for troubleshooting the tenant.

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