I have a client that is seeing a issue whenever they are restarting tomcat services on any of the IIQ servers. The SailPoint log file does not get loaded, and logs are not appended to the sailpoint.log file. There are no error messages during this issue; it is simply that the logs are not being appended.
To resolve the issue, they manually reload the logging configuration from the debug pages on all IIQ servers every time there is a server restart.
Please note that nothing has been changed in the Tomcat configuration
- What have I tried?
I have had them add this “” to the context.xml file located under tomcat. But this produced the error below.
ERROR StatusConsoleListener Unable to locate plugin type for spsyslog
ERROR StatusConsoleListener Unable to locate plugin for spsyslog
ERROR StatusConsoleListener Unable to invoke factory method in class org.apache.logging.log4j.core.config.AppendersPlugin for element Appenders: java.lang.NullPointerException
java.lang.NullPointerException
at org.apache.logging.log4j.core.config.plugins.visitors.PluginElementVisitor.visit(PluginElementVisitor.java:52)
at org.apache.logging.log4j.core.config.plugins.util.PluginBuilder.generateParameters(PluginBuilder.java:286)
at org.apache.logging.log4j.core.config.plugins.util.PluginBuilder.build(PluginBuilder.java:137)
at org.apache.logging.log4j.core.config.AbstractConfiguration.createPluginObject(AbstractConfiguration.java:1138)
at org.apache.logging.log4j.core.config.AbstractConfiguration.createConfiguration(AbstractConfiguration.java:1063)
at org.apache.logging.log4j.core.config.AbstractConfiguration.doConfigure(AbstractConfiguration.java:664)
at org.apache.logging.log4j.core.config.AbstractConfiguration.initialize(AbstractConfiguration.java:258)
at org.apache.logging.log4j.core.config.AbstractConfiguration.start(AbstractConfiguration.java:304)
at org.apache.logging.log4j.core.LoggerContext.setConfiguration(LoggerContext.java:621)
at org.apache.logging.log4j.core.LoggerContext.start(LoggerContext.java:285)
at org.apache.logging.log4j.core.impl.Log4jContextFactory.getContext(Log4jContextFactory.java:262)
at org.apache.logging.log4j.core.config.Configurator.initialize(Configurator.java:169)
at org.apache.logging.log4j.web.Log4jWebInitializerImpl.initializeNonJndi(Log4jWebInitializerImpl.java:172)
at org.apache.logging.log4j.web.Log4jWebInitializerImpl.start(Log4jWebInitializerImpl.java:108)
at org.apache.logging.log4j.web.Log4jServletContainerInitializer.onStartup(Log4jServletContainerInitializer.java:57)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:4904)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:171)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:683)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:658)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:661)
at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:1025)
at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1919)
at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
at java.base/java.util.concurrent.AbstractExecutorService.submit(Unknown Source)
at org.apache.catalina.startup.HostConfig.deployWARs(HostConfig.java:826)
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:476)
at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1619)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:318)
at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:114)
at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:402)
at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:345)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:893)
at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:794)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:171)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1332)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1322)
at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
at java.base/java.util.concurrent.AbstractExecutorService.submit(Unknown Source)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:866)
at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:248)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:171)
at org.apache.catalina.core.StandardService.startInternal(StandardService.java:433)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:171)
at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:921)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:171)
at org.apache.catalina.startup.Catalina.start(Catalina.java:772)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:478)
ERROR StatusConsoleListener Unable to locate appender "idmartrollingfile" for logger config "root"
ERROR StatusConsoleListener Unable to locate appender "stdout" for logger config "root"
ERROR StatusConsoleListener Unable to locate appender "stdout" for logger config "sailpoint.api.logging.SyslogAppender"
ERROR StatusConsoleListener Unable to locate appender "spsyslog" for logger config "sailpoint"
ERROR StatusConsoleListener Unable to locate appender "stdout" for logger config "sailpoint.object.SyslogEvent"