Sailpoint iiq SCIM Connector issue

IdentityIQ (IIQ) IIQ Discussion and Questions
1

I am currently working with a SCIM 2.0 connector. The target app uses /Users for user management (create/modify accounts) and /Groups for group management (adding users to groups).

I verified the target does not use any extended schema — it uses the out-of-the-box SCIM schema. When provisioning from SailPoint, the account is created but the group is not added; the logs show a failure with the following error:

what might be the issue , even the account is creating in the target , its sending success message in logs

as below and after its failing with error

“timestamp” : “2026-05-08 16.52.20 UTC”, “success” : true, “user” : { “schemas” : [ “urn:ietf:params:scim:schemas:core:2.0:User” ], “id” :

below is error after above message

May 07 20:27:59 mockproject.sailpoint.sp server[62067]: 2026-05-07T20:27:59,361 WARN http-nio-8080-exec-1 openconnector.connector.scim2.SCIM2Context:260 - ResourceTypeId is null, disableStrictParsing flag is falseMay 07 20:27:59 mockproject.sailpoint.sp server[62067]: 2026-05-07T20:27:59,363 DEBUG http-nio-8080-exec-1 openconnector.connector.scim2.SCIM2Connector:2620 - Checking for retry with error message Resource doesn’t exist retry flag trueMay 07 20:27:59 mockproject.sailpoint.sp server[62067]: 2026-05-07T20:27:59,363 ERROR http-nio-8080-exec-1 openconnector.connector.scim2.SCIM2Connector:772 - Error while creating account :May 07 20:27:59 mockproject.sailpoint.sp server[62067]: openconnector.ConnectorException: Resource doesn’t exist

2

@poornarao Have you tested the SCIM APIs in Postman? Also, please enable the connector logs to see actual API call connector is making and other details.

3

I was able to test this in Postman, but Postman requires two calls: create the user via /Users (which returns the user id), then call /Groups with that user id and the group id. In SailPoint, however, everything is handled internally with a single role request.

I enabled the logs as below

Enable Debug for SCIM2 Connector

logger.scim2.name = openconnector.connector.scim2
logger.scim2.level = debug
logger.scim2.additivity = false
logger.scim2.appenderRef.rolling.ref = stdout

Optional: Detailed SCIM2Connector logging

logger.scim2conn.name = openconnector.connector.scim2.SCIM2Connector
logger.scim2conn.level = debug
logger.scim2conn.additivity = false
logger.scim2conn.appenderRef.rolling.ref = stdout

4

Hi @poornarao - It could be due to being not fully compliant. Try adding this to the application definition. Hopefully that allows it to continue.

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5

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Its already added all this.

I did some more debug and found that

in postman i am able to add group by calling

/Groups/{id}

{

member:{id}//passing user id

}

but in sailpoint logs

its passing groups instead of member

PATCH : {“schemas”:[“urn:ietf:params:scim:api:messages:2.0:PatchOp”],“Operations”:[{“op”:“add”,“path”:“groups”,“value”:[{“value”:“1_12915_13553”}]}]}

6

Hi @poornarao - sorry it looks like the post clipped the text. You need to add this to the definition: ​​ entry key=“disableStrictParsing” value=“true”

7

same issue

this is what sending for /User

JSON Prepared is : {“emails”:[{“type”:“work”,“value”:“chaim.mcfadden@.sp",“primary”:true}],“meta”:{“resourceType”:“User”},“name”:{“givenName”:“Chaim”,“familyName”:“Mcfadden”},“externalId”:“Chaim.Mcfadden”,“groups”:[{“value”:“1_12911_13553”}],“userType”:“Aging:Staff”,“userName”:"chaim.mcfadden@.sp”,“schemas”:[“urn:ietf:params:scim:schemas:core:2.0:User”]}

after this is what printed in logs

Prepared SCIM Resource: { “traceId” : “098a47d4-ff71-4562-b079-f184c3154349”, “correlationId” : “098a47d4-ff71-4562-b079-f184c3154349”, “timestamp” : “2026-05-09 03.56.24 UTC”, “success” : true, “user” : { “schemas” : [ “urn:ietf:params:scim:schemas:core:2.0:User” ], “id” : “5174ebad-77dc-4f89-bf9a-70750122f066”, “externalId” : null, “meta” : { “resourceType” : “User”, “created” : “2026-05-08T23:56:24.152486Z”, “lastModified” : “2026-05-08T23:56:24.152486Z”, “location” : “https://provisioning-scim/Users/5174ebad-77dc-4f89-bf9a-70750122f066”, “version” : null }, “userName” : “chaim.mcfadden.tx.aging”, “name” : { “formatted” : “Chaim Mcfadden”, “familyName” : “Mcfadden”, “givenName” : “Chaim”, “middleName” : null }, “displayName” : “Chaim Mcfadden”, “title” : null, “userType” : “Aging:Staff”, “active” : true, “emails” : [ { “value” : “chaim.mcfadden@.sp", “display” : "chaim.mcfadden@.sp”, “type” : “work”, “primary” : true } ], “phoneNumbers” : , “addresses” : , “groups” : }}
May 08 02:06:02 mockproject.sailpoint.sp server[62067]: 2026-05-08T02:06:02,869 WARN http-nio-8080-exec-6 openconnector.connector.scim2.SCIM2Context:260 - ResourceTypeId is null, disableStrictParsing flag is true
May 08 02:06:02 mockproject.sailpoint.sp server[62067]: 2026-05-08T02:06:02,872 DEBUG http-nio-8080-exec-6 openconnector.connector.scim2.SCIM2Connector:2620 - Checking for retry with error message Resource doesn’t exist retry flag true
May 08 02:06:02 mockproject.sailpoint.sp server[62067]: 2026-05-08T02:06:02,872 ERROR http-nio-8080-exec-6 openconnector.connector.scim2.SCIM2Connector:772 - Error while creating account :
May 08 02:06:02 mockproject.sailpoint.sp server[62067]: openconnector.ConnectorException: Resource doesn’t exist

8

@poornarao By default, the connector uses the user endpoint to update group membership. To use the groups endpoint to manage membership, add the below flags in the application XML and test provisioning.

<entry key="updateGroupsViaUsers" value="false"/>
<entry key="skipGrpUpdate" value="true"/>
9

@poornarao - Hi Poorna, I suggest and it is a recommended steps from SailPoint, that to Enable “Non-compliant Server?” options and Navigate to your application definition SCIM 2.0 → enable the Non-compliant Server? option. This should relax the validation and potentially allow the group provisioning to proceed successfully.

In additionally, ensure your connector logs are set to debug level. This will provide detailed insights into the API calls being made by the connector and the responses received from the target application. This is crucial for further troubleshooting if the Non-compliant Server? option doesn’t fully resolve the issue.

logger.scim2.name = openconnector.connector.scim2
logger.scim2.level = debug
logger.scim2.additivity = false
logger.scim2.appenderRef.rolling.ref = stdout

logger.scim2conn.name = openconnector.connector.scim2.SCIM2Connector
logger.scim2conn.level = debug
logger.scim2conn.additivity = false
logger.scim2conn.appenderRef.rolling.ref = stdout

I hope this helps you resolve the SCIM connector issue!

Regards,

Kannan

10

I have set above and enabled the logs and showing as below in logs “ResourceTypeId is null,”

CIM2Connector:998 - JSON Prepared is : {“emails”:[{“type”:“work”,“value”:“emmanuel.hyde@sailpoint.sp”,“primary”:true}],“meta”:{“resourceType”:“User”},“name”:{“givenName”:“Emmanuel”,“familyName”:“Hyde”},“externalId”:“Emmanuel.Hyde”,“groups”:[{“value”:“1_12910_13553”}],“userType”:“Aging:Staff”,“userName”:“emmanuel.hyde@sailpoint.sp”,“schemas”:[“urn:ietf:params:scim:schemas:core:2.0:User”]}
May 08 05:26:25 mockproject.sailpoint.sp server[62067]: 2026-05-08T05:26:25,399 DEBUG http-nio-8080-exec-8 openconnector.connector.scim2.SCIM2Connector:869 - Create Object operation URL: https://provisioning-scim/Users
May 08 05:26:27 mockproject.sailpoint.sp server[62067]: 2026-05-08T05:26:27,996 DEBUG http-nio-8080-exec-8 openconnector.connector.scim2.SCIM2Connector:1193 - Prepared SCIM Resource: { “traceId” : “baa8098e-6821-4dab-b0ab-2c5bb968a0fa”, “correlationId” : “baa8098e-6821-4dab-b0ab-2c5bb968a0fa”, “timestamp” : “2026-05-11 14.36.03 UTC”, “success” : true, “user” : { “schemas” : [ “urn:ietf:params:scim:schemas:core:2.0:User” ], “id” : “6885bc7c-4b2e-4db3-8b99-7a12d55e0037”, “externalId” : null, “meta” : { “resourceType” : “User”, “created” : “2026-05-11T10:36:03.666568Z”, “lastModified” : “2026-05-11T10:36:03.666568Z”, “location” : “https://provisioning-scim/Users/6885bc7c-4b2e-4db3-8b99-7a12d55e0037”, “version” : null }, “userName” : “emmanuel.hyde.tx.aging”, “name” : { “formatted” : “Emmanuel Hyde”, “familyName” : “Hyde”, “givenName” : “Emmanuel”, “middleName” : null }, “displayName” : “Emmanuel Hyde”, “title” : null, “userType” : “Aging:Staff”, “active” : true, “emails” : [ { “value” : “emmanuel.hyde@sailpoint.sp”, “display” : “emmanuel.hyde@sailpoint.sp”, “type” : “work”, “primary” : true } ], “phoneNumbers” : , “addresses” : , “groups” : }}
May 08 05:26:28 mockproject.sailpoint.sp server[62067]: 2026-05-08T05:26:27,997 WARN http-nio-8080-exec-8 openconnector.connector.scim2.SCIM2Context:260 - ResourceTypeId is null, disableStrictParsing flag is true
May 08 05:26:28 mockproject.sailpoint.sp server[62067]: 2026-05-08T05:26:27,998 DEBUG http-nio-8080-exec-8 openconnector.connector.scim2.SCIM2Connector:2620 - Checking for retry with error message Resource doesn’t exist retry flag false

11

@poornarao Log you shared is related to user creation and ResourceTypeId being null is just a warning, not the actual error related to group provisioning. Share the complete log or error message.

12

here is the complete logs and in UI giving “openconnector.ConnectorException: Resource doesn’t exist”

May 12 10:33:25 mockproject.sailpoint.sp server[1064]: 2026-05-12T10:33:25,536 WARN http-nio-8080-exec-2 openconnector.connector.scim2.SCIM2Context:260 - ResourceTypeId is null, disableStrictParsing flag is true
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: 2026-05-12T10:33:25,539 DEBUG http-nio-8080-exec-2 openconnector.connector.scim2.SCIM2Connector:2620 - Checking for retry with error message Resource doesn’t exist retry flag true
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: 2026-05-12T10:33:25,540 ERROR http-nio-8080-exec-2 openconnector.connector.scim2.SCIM2Connector:772 - Error while creating account :
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: openconnector.ConnectorException: Resource doesn’t exist
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at openconnector.connector.scim2.SCIM2Context.getResourceType(SCIM2Context.java:263) ~[connector-bundle-webservices.jar:8.4]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.scim.common.JSONReader.getResourceType(JSONReader.java:747) ~[connector-bundle-webservices.jar:8.4]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.scim.common.JSONReader.innerFromInputStream(JSONReader.java:130) ~[connector-bundle-webservices.jar:8.4]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.scim.common.JSONReader.fromInputStream(JSONReader.java:87) ~[connector-bundle-webservices.jar:8.4]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.scim.common.JSONReader.fromString(JSONReader.java:59) ~[connector-bundle-webservices.jar:8.4]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at openconnector.connector.scim2.SCIM2Connector.prepareResource(SCIM2Connector.java:1194) ~[connector-bundle-webservices.jar:8.4]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at openconnector.connector.scim2.SCIM2Connector.convertInputStreamToResourceObject(SCIM2Connector.java:1010) ~[connector-bundle-webservices.jar:8.4]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at openconnector.connector.scim2.SCIM2Connector.createOrUpdate(SCIM2Connector.java:643) ~[connector-bundle-webservices.jar:8.4]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at openconnector.connector.scim2.SCIM2Connector.createOrUpdate(SCIM2Connector.java:769) ~[connector-bundle-webservices.jar:8.4]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at openconnector.connector.scim2.SCIM2Connector.create(SCIM2Connector.java:559) ~[connector-bundle-webservices.jar:8.4]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at openconnector.AbstractConnector.provision(AbstractConnector.java:664) ~[connector-bundle-identityiq.jar:8.4]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.connector.OpenConnectorAdapter.provision(OpenConnectorAdapter.java:999) ~[connector-bundle-identityiq.jar:8.4]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.connector.ConnectorProxy.provision(ConnectorProxy.java:1116) ~[connector-bundle-identityiq.jar:8.4]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.integration.ConnectorExecutor.provision(ConnectorExecutor.java:160) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.provisioning.PlanEvaluator.provision(PlanEvaluator.java:1638) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.provisioning.PlanEvaluator.execute(PlanEvaluator.java:958) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.provisioning.PlanEvaluator.execute(PlanEvaluator.java:840) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.provisioning.PlanEvaluator.execute(PlanEvaluator.java:739) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Provisioner.execute(Provisioner.java:1732) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.workflow.IdentityLibrary.provisionProject(IdentityLibrary.java:3212) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.server.ScriptletEvaluator.doCall(ScriptletEvaluator.java:134) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.server.ScriptletEvaluator.evalSource(ScriptletEvaluator.java:63) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.evalSource(Workflower.java:5937) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.advanceStep(Workflower.java:5176) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.advance(Workflower.java:4563) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.startCase(Workflower.java:3149) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.launchSubcase(Workflower.java:5479) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.launchSubcases(Workflower.java:5372) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.advanceStep(Workflower.java:5163) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.advance(Workflower.java:4563) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.startCase(Workflower.java:3149) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.launchSubcase(Workflower.java:5479) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.launchSubcases(Workflower.java:5372) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.advanceStep(Workflower.java:5163) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.advance(Workflower.java:4563) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.advanceSubcase(Workflower.java:5503) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.advanceStep(Workflower.java:5096) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.advance(Workflower.java:4563) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.assimilate(Workflower.java:4213) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.handleWorkItem(Workflower.java:7651) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.process(Workflower.java:1858) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.Workflower.process(Workflower.java:1882) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.api.WorkflowSession.advance(WorkflowSession.java:468) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.service.WorkflowSessionService.advance(WorkflowSessionService.java:105) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.service.ApprovalWorkItemService.complete(ApprovalWorkItemService.java:243) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.rest.ui.ApprovalWorkItemResource.complete(ApprovalWorkItemResource.java:121) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory.lambda$static$0(ResourceMethodInvocationHandlerFactory.java:52) ~[jersey-server-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:124) [jersey-server-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:167) [jersey-server-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$TypeOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:219) [jersey-server-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:79) [jersey-server-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:475) [jersey-server-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:397) [jersey-server-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:81) [jersey-server-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.server.ServerRuntime$1.run(ServerRuntime.java:255) [jersey-server-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.internal.Errors$1.call(Errors.java:248) [jersey-common-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.internal.Errors$1.call(Errors.java:244) [jersey-common-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.internal.Errors.process(Errors.java:292) [jersey-common-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.internal.Errors.process(Errors.java:274) [jersey-common-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.internal.Errors.process(Errors.java:244) [jersey-common-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:265) [jersey-common-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:234) [jersey-server-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:684) [jersey-server-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:394) [jersey-container-servlet-core-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:346) [jersey-container-servlet-core-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:366) [jersey-container-servlet-core-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:319) [jersey-container-servlet-core-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:205) [jersey-container-servlet-core-2.35.jar:?]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227) [catalina.jar:9.0.62]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.62]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) [tomcat-websocket.jar:9.0.62]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.62]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.62]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at sailpoint.web.SailPointResponseFilter.doFilter(SailPointResponseFilter.java:76) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
May 12 10:33:25 mockproject.sailpoint.sp server[1064]: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.62]

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13

@poornarao Could you please share the provisioning plan you are trying?

Also, can you try creating the account first and then assign the entitlement?

14

issue resolve issue with /users api .

now everything works but i have issue with account aggregation after 1 min its timeout due token expire ,how to recreate token again

15

@poornarao Is it only expiring in IIQ or even in postman after a min it is timing out?

16

It’s failing in both Postman and SailPoint. I asked the app team to increase the expiry time or provide a refresh token — let’s see what they do. I don’t think we have anything in SailPoint to control this.

17

@poornarao If auth is OAuth2, IIQ should be generating a fresh bearer token. what is the auth you are using?

18

oauth i am using to connect to app scim api

19

If you have the basic auth creds, could you please try it once in your application?