SailPoint IdN for Service Catalog update

We are planning to update the SailPoint IdN for Service Catalog from 2.3.25 to 2.3.30.

  1. Is there extensive guidance on approaching this?
    The current documentation is very limited Upgrading from a Previous Version

  2. We have a custom approval workflow configured that is in use today, would that be impacted if we updated the plugin and how so?

Thank you,
Shail

Did you modify the workflow installed with the plugin or did you create your own workflow and attach it to the catalog item?

If it’s the latter, you should just have to create an update set and update the catalog item to use your custom workflow.

If that doesn’t work, I’ve also just completely uninstalled the plugin and reinstalled it to make sure everything gets updated. All the sys_ids for the catalog item, widgets, etc. are still the same so it’s not a big deal

We have actually modified the workflow installed with the plugin. Any tips on that?

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.