Hello,
I have a question about the request for other section.
By documentation we have only 2 possibilities:
All the users can request for others (visibility scope is not available)
Only manager can see the section “Request for Others”
Actually we use the second option.
My questions is?
It is enough to be the manager of any Identity on Sailpoint to see the section “Request for Others”?
My client would like that all the internal users can see “Request for Others” section. But not all the internal users are managers.
To enable this section to a non-manager user do I need to create a “dummy” identity e set in the manager field my non-manager user ?
The other requirement is that all the consultants can request access for other consultant of the same company. Is this possible only via a custom form ?
Assign this role to users who should have access, such as non-managers. This can be done through Identity Attributes like department, title, or custom fields.
SailPoint IdentityNow, roles are collections of permissions and entitlements that define what users can access and what actions they can perform. Roles can be assigned to users to grant them specific access rights to systems, applications, and resources.
In many organizations, a Manager is often defined as a role that has specific responsibilities, including the ability to oversee and manage the access requests for their direct reports.
Ok, but I would to know what unlock the section “Request for Others”. It is enough to be the manager of any Identity on Sailpoint to see the section “Request for Others”?
You speak about “Role”: It is possible to assign a specifi Role to the user to unlock to section “Request for Others” ?
All the users can request for others (visibility scope is not available)
Only manager can see the section “Request for Others”
Actually we must use the second option because the client does not want this option for all.
But my question is if is possible to unlock this section “Request for Others” also for employees that are not manager in some way.
To enable this section to a non-manager employee do I need to create a “dummy” identity e set in the manager field my non-manager user ?
In this way I don’t understand the usefulness of the “request for others” !
The 2 sections “Request for your team” and “Request for others” are the same and do the same thing.
Why Sailpoint shows “request for others” when I enable the option “Manager Only” in the settings System Features ? The functionality is the same of “Request for your team”.
I think that, if the product works as you write, the section “request for others” should appers only when I enable “Everyone” in the settings System Features.
I get that, but why do managers request for others who are not reporting to him/her.
I wish that Request for others option disappear if you select managers only in System Feaures.
If you click on Request for your team, for all reportees you are requesting access. If not for all the reportees, then choose the reportees from Request for others.
“Request for team” will request the access for every Identity that reports to the manager making the request. So if you have 4 people in your team, all 4 people should be added to the request.
“Request for others” allows you to choose which of the people on your team get should be added to the access request.