Recipient List is empty while trying to delegate/reassign certification entity

[sbhingare (sagar bhingare)]

Hi,

I have created Manager certification campaign. It has 3-4 Certification. I am trying to Delegate or Reassign one of the entity (identity) to other identity. Campaign doesn’t have any pre-delegation rule. I found that recipient list is empty. Why it is not showing all identities present in IIQ ? Does it require any additional configuration ?
IIQ version is 8.1p2.

Thanks,
Sagar

[brian_weigel]

Hey Sagar,

Can you check your cert config options for Delegation and Reassignment?

Depending on how you are trying to reassign this certification, you may need to be logged in as a Certification Administrator or the Certification owner (or a System Administrator).

[sbhingare (sagar bhingare)]

Thanks Brian, I am logged in as a System Administrator and trying to re-assign or delegate only one entity. I have enabled bulk re-assignment option. Other config such as ‘Limit Reassignments’, Require Reassignment Completion etc are unchanged.
No rules configured.

[brian_weigel]

If it’s the entire review - can you try going to the My Work → Work Items page and viewing the Access Review that you want to reassign there? Try forwarding from there.

Also, once a certification is created, it is locked-in with the certification options present at the time that certification was generated, so you might have to cancel and regenerate the review if you changed options.

[sbhingare (sagar bhingare)]

Got it working by adding, following entries in the IdentitySelectorConfiguration.

        <entry key="reassignAssignee">
          <value>
            <IdentityFilter name="reassignAssignee" order="Ascending">
              <OrderBy>
                <String>firstname</String>
                <String>lastname</String>
                <String>name</String>
                <String>id</String>
              </OrderBy>
            </IdentityFilter>
          </value>
        </entry>
        <entry key="delegationAssignee">
          <value>
            <IdentityFilter name="delegationAssignee" order="Ascending">
              <OrderBy>
                <String>firstname</String>
                <String>lastname</String>
                <String>name</String>
                <String>id</String>
              </OrderBy>
            </IdentityFilter>
          </value>
        </entry>

Only thing is now I have to exclude logged in user from the list .
Wondering why it is was not present OOTB. Must be included in the documentation of Certification.