Provisioning Transaction updates

[sureshbommareddy98 (Suresh Reddy)]

Hi Team,

We have been upgrading the iiq version from 8.3 to 8.4 for that we have copied existing identityiq folder from old to new server and upgraded version but we can’t get the updates in provisioning Transaction in admin console. We have updated days in global settings..can you please in wher doni check to enable updates in provisioning Transaction.

[enistri_devo (Emanuele Nistri)]

Hi @sureshbommareddy98,

what you mean?

@sureshbommareddy98

but we can’t get the updates in provisioning Transaction in admin console

[sureshbommareddy98 (Suresh Reddy)]

We are not able to get the latest transactions in provisioning Transaction tab

[Eric_Mendes_CISSP (Eric Mendes)]

Please make sure that your provisioning transaction log settings are correct. Set it to “Success” for now to ensure that it is correctly creating the transactions. Also, make sure that it is enabled. Someone might have disabled it or changed the log level unintentionally.

Global Settings > IdentityIQ Configuration > Miscellaneous Tab > Provisioning Transaction Log Settings

[sureshbommareddy98 (Suresh Reddy)]

Thanks for the update. We have already configured all this changes but not getting latest transactions

[naveenkumar3 (Naveen Kumar)]

@sureshbommareddy98

We have been upgrading the iiq version from 8.3 to 8.4 for that we have copied existing identityiq folder from old to new server and upgraded version but we can’t get the updates in provisioning Transaction in admin console. We have updated days in global settings..can you please in wher doni check to enable updates in provisioning Transaction.

Is you upgrade was completed properly?? if yes, there should not be any issue. Can you please check if all your background tasks are running without any failure??