Hi Team,
We have a workflow where we are using “Provisioning Completed” as a trigger. So we need to send an email after the provisioning task is completed for a particular source in IDN. We have a ticketId that is being generated when we request for access of that particular source. So we want to include the ticketId in the email body. But we are not able to retrieve the ticketId value.
In the community document we see the ticketId in the trigger “Provisioning Completed”
We have used the following json to fetch it.
$.trigger.accountRequests.ticketId
$.trigger.accountRequests[$ticketId]
$.trigger.accountRequests[?(@.$ticketId)]
But using above json body we are not able to fetch the ticketId from the trigger.
Any thoughts on this how can we retrieve/fetch the ticketId. Please let us know how can we fetch the ticketId from the trigger.
Thanks,