Provision SNC name for SAP GRC accounts

Which IIQ version are you inquiring about?

8.4p2

Share all details about your problem, including any error messages you may have received.

*Hi All, we have a requirement to provision SNC name for new SAP GRC accounts, we have added SNC name attribute in our Application Schema and implemented a Create policy to do so and its successfully provisioning. However, we are facing an issue in identity requests where it gives an error “*This request timed out waiting for verification of one or more items.” even though the attribute is provisioned and status is committed. Since SailPoint is not able to verify SNC name is there a way we can verify it to mark the overall status of identity request as “Success”.

Have you run the aggregation? Please check the attribute value on the account after the aggregation, is it reflecting or not?

Regards
Ankush

yes, even after multiple aggregations it’s the same, it never completed the verification and due to this identity request status shows Completed with failures.

can you share the screen shot for the account, just to confirm the attribute along with schema?

Have you run this task Perform Identity Request Maintenance?

In account attributes it’s not coming even though it is present in Application schema and its being provisioned successfully.