Profile Status not updating after aggregation or refresh

Version 8.4

Hi everyone,

I’m having an issue related to the Profile Status schema in SailPoint.
I’ve created an attribute called Profile Status with two possible values: Enabled and Offline. I’ve already configured this attribute in the SailPoint Application, but after performing aggregation, identity refresh, identity request, and maintenance tasks, the status still doesn’t update as expected.

Has anyone encountered this issue before or know what might be causing it?

Hi @fewthiraphat,

why you dont use the iiqDisabled attribute?

Hi @enistriminsait , you mean I need to create an attribute called iiqDisable, then use this value instead?

Dear @fewthiraphat

Please check below IdentityIQ-Wiki page:
Understanding active and inactive accounts and identities: IIQDisabled - Compass

no, the iiqDisabled is the standard attribut on IIQ to menage the status of the account.

You can set false like inactive and true to active. Also in connector like AD, salesforce, snow you can use it to manege the status without doing anything.

Hi @pattabhi , I read the document already, and I tried to do the Aggregation Rule to check if my schema match to be inactive, then I add iiqDisabled into that object.

Thank you

Hi @enistriminsait , I decided to do the iiqDisabled by your recommend, Thank you