Privileged task automation workflow errors

Identity Security Cloud (ISC) ISC Discussion and Questions
, ,
1

Hi All,

I am using hashicorp(on prem) as a credential provider in sailpoint ISC. I dont have ssl enabled so i am using the port as 389 instead of 636 in PTA Create AD groups workflow. From the json script i have also added the tag as “useSSL” : false. When i try to run the workflow i am getting the error as below.
“{“result”:null,“warnings”:null,“error”:{“detailCode”:“500.1.504 Downstream Target Timeout”,“message”:{“locale”:“en-US”,“localeOrigin”:“DEFAULT”,“text”:“Bind failed. LDAPS server xx.xyz.xyz.xx:389 is down.”}}}”

Did any one face this issue if yes can some one help me over this. Can we use LDAP instead of LDAPS in this worflows , if yes can some one suggest a way to that .

Thanks in advance,
Aluvala Naveen Krishna

2

@sailpoint_employees can u please help here

3

Hi @naluvala - can you verify if hashicorp is listening on 389? Looks like it expects 636. Also is there any firewall appliance that is in the path that may be blocking it?