Orphaned documentation

I am seeing more and more useful Compass documentation being archived without a replacement. Some of these I reference frequently, and this is causing some pain.

Example:
https://community.sailpoint.com/t5/IdentityNow-Archive/Provisioning-to-a-JDBC-Source-via-an-external-jar/ta-p/77865

What is the process for getting something restored? I’ve seen references from others in the community with the same troubles.

Thanks.

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Hey Jason,

I’m sorry to hear that. Their support team recommends that you email them at [email protected].

If it is IDN resources you’re looking for, let me know and I can work on contacting the original source owners.

Thanks, I did open a case before I posted this so hopefully I hear back soon. Yes, the missing post is one written by Neil and is very useful, I don’t see anything else out there that covers the topic, so its a documentation gap for sure. I’ve written many JDBC provisioning from external jars connectors, but having that whitepaper open is useful to have a checklist when at a new client, starting from scratch. Perhaps this can be enhanced to include the topic:

https://developer.sailpoint.com/idn/docs/rules/connector-rules/jdbc-provisioning-rule

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I’ve reached out to Neil to =see what I can find out!