Hello Experts,
We are using Oracle HCM Cloud connector as the Source of Truth in our implementation. We were to set up the required files in the SFTP location. Test connection and aggregation are working however, no accounts are being aggregated. There are no errors while aggregation, it shows success with 0 accounts.
All three files contain the data. Checked the documentation thoroughly and everything looks good. Enabled the logs as well, didn’t see anything unusual.
Any pointers would be helpful.
Hi @ashish_kumar3284
Greetings for the day!
Have you check on below resolution mentioned in the screenshot
Thank you.
1 Like
@suraj_gorle
Thank you Suraj for redirecting me. The troubleshooting guide says we can see the error in the ccg.log. Unfortunately, I didn’t see any error in the log file.
Still, I will cross-check with the application for the same. Will keep posting the updates.
Hi @ashish_kumar3284
Can you please add the appropriate loggers in log4j2.properties file in VA so that there might be chances that it will show logs in ccg.log file.
Thank you.
3 Likes
Hi @suraj_gorle,
Thank you again for sharing the link. However, while troubleshooting, and found no leads from the connector-specific loggers, landed up here to get expert advice/suggestions.
Hello Experts,
We were able to aggregate the users successfully after investigating the WORKER_TYPE value format.
Thanks
